Advancement Technology & Information Specialist | #education | #technology | #techjobs

Job Description:

DIVISION: Advancement

DEPARTMENT:  Advancement Technology & Information Services

JOB SUMMARY: The Advancement Systems and Information Specialist is responsible for assisting the Directors/Asst. Directors in
fulfilling the technical and reporting needs of the Advancement Division.  Specifically, he/she will focus on the day to day maintenance of
the Raiser’s Edge database, ensuring the integrity of that data and that it adheres to university data governance standards.  This role will
also assist with the identification, design, and implementation of technical solutions that will support the Advancement-related business
objectives of the University. 

QUALIFICATIONS:

EDUCATION:  Bachelor’s Degree

EXPERIENCE: 
Minimum 3 years’ experience with Raiser’s Edge.  Familiarity with Banner Advancement software.

KNOWLEDGE AND SKILLS: 
Demonstrated interpersonal skills supporting Advancement fundraisers, strong knowledge of Raiser’s Edge, various reporting tools,
proficiency with Microsoft Office products, Raiser’s Edge Queue and Omatic. 

SUPERVISION OF PERSONNEL:  Workstudy Students

REPORTS TO: Director of Advancement Technology & Information Services

ESSENTIAL FUNCTIONS:

Information
Services

• maintain the Raiser’s Edge database, ensuring data is accurate, current, and adheres to university governance
  policy,

• collaborate with other departments to obtain ongoing data updates,

• ensure the integrity and security
  of Advancement data and resources,

• process electronic data feeds to and from the Advancement
  database,

• collaborate with key Advancement resources/stakeholders to understand reporting needs,

• recommend
  methods for capturing constituent information and design data repository updates so data can be efficiently and effectively
  reported,

• develop and maintain Advancement reports using third party reporting software; schedule reports as
  needed,

• assist with the development and maintenance of a centralized electronic repository for informational assets of the
  Division,

• coordinate with Advancement staff to gather/develop portal content.

Business Systems
Analysis

• work in partnership with key advancement resources/stakeholders to understand business
  needs,

• create online entry forms using HTML as needed

• conduct structured analysis of current business
  processes and existing system functionality; recommend process / system / reporting changes that will support business
  requirements,

• perform cost benefit analysis to determine which enhancements will provide greatest return on
  investment,

• prepare detailed functional specification documents outlining system modifications to be made; review with other
  Advancement team members to verify completeness and accuracy,

• collaborate with developers to identify technical solutions
  that best support business needs and to estimate project sizing,

• assist in determining the impact of Advancement process /
  system / reporting changes on other areas of the University and with informing affected resources of planned changes and how they will be
  impacted; assist with any necessary process changes by providing input and recommendations,

• design test plans related to
  newly developed/updated functionality and reporting; execute associated testing scenarios; coordinate with development resources to resolve
  any issues identified,

• assist with regression testing to ensure the integrity of all existing processes, system
  functionality, reports, and data following the implementation of any system upgrades or data repository changes.

Systems
Technology

• act as a resource for internal staff and clients to work through issues and identify workarounds to address
  system limitations,

• remain current on all applications used by Advancement team, becoming familiar with and communicating new
  releases as well as departmental and upgrade impact issues,

• act as a liaison for external vendors regarding prospect
  screening, public communications, electronic file transfers, etc.

Training

• assist with the
  development of online training materials and conduct live training sessions as needed,

• assist with providing introductory
  training for newly hired employees.

Advancement Division Professional Development

community consistent with the department’s mission,

• attend
  staff and divisional meetings,

• serve as a backup for the department’s Operations Assistant

• serve as a backup
  for donor acknowledgement letters and scholarship stewardships,

• advocate for policy and process improvements to support
  Division’s objectives

• assist in the creation and maintenance of Advancement policy & procedure
  documentation,

• oversee the workflow of the department’s work-study students.

Promote safe and secure
working conditions.  This involves:

• promoting the proper utilization of equipment and materials,

• notifying
  supervisor immediately regarding unsafe working conditions.

Performs such other duties, responsibilities, and activities as
required by supervisor and as departmental/University needs indicate.

Category:

Advancement – Admin

Performs such other
duties, responsibilities, and activities as required by supervisor and as departmental/University needs indicate.

*Disclaimer

The above information indicates the general nature and level of work performed by employees within this classification. It is not
designed to contain and should not be interpreted as a comprehensive inventory of all duties, responsibilities, activities, and/or
qualifications required or expected of employees assigned to this job. Duties, responsibilities, and activities may change and new ones may
be assigned at any time, with or without notice.

All offers of employment are contingent upon a satisfactory background
check.

Fairfield University is an Equal Opportunity/Affirmative Action employer, committed to excellence through diversity, and,
in this spirit, particularly welcomes applications from women, persons of color, Veterans, and members of historically underrepresented
groups. The University will provide reasonable accommodations to all qualified individuals with a disability.

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