Anatomy of Ransomware Attack: Chat Support, a Discount and a Surcharge for Bitcoin | #malware | #ransomware | #education | #technology | #infosec

A new study of a ransomware attack reveals the dialogue that takes place between the attacker and the victim including live chat support, a negotiated discount and a surcharge for paying in bitcoin. Research by blockchain analytics firm Elliptic published Monday examines the case of a small business being contacted…