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Type:
Full-Time
Salary:
$70,200+ USD Per Year
Posted:
06/14/2021
Application Due:
06/27/2021
POSITION SUMMARY
The purpose of this job is to provide management, administration, and supervision to end user
support team(s). The Client Services Manager provides supervision, leadership, and training within Client Services. This job is also
responsible for maintaining and delivering outstanding customer support, special projects, and responsibilities as described below.
Responsible for development and maintaining good relationships with the campus community and other ITS teams. This position will uphold the
ITS core principles of outstanding collaboration and communication, a drive to succeed, a passion for higher learning, and acting with
integrity.
QUALIFICATIONS
- Bachelor’s degree; equivalency considered
- Three years computer
support experience; required - Demonstrated in-depth knowledge of hardware and software, phones, internet, both PC and Mac;
required - Supervisory experience; required Excellent communication skills, both written and oral; required
- Strong
organizational skills and be detail oriented; required - Knowledge of customer service practices, including end-user support
experience; required - Demonstrated knowledge of the Ethernet, TCP/IP, and Routers; preferred
APPLICATION
INSTRUCTIONS
This position has a minimum annual salary of $70,200 and will be located in Omaha, NE. Please complete a
standard application at https://careers.nebraska.edu/postings/1445 and attach a resume, cover letter and the names, email addresses and
telephone numbers for three professional references. Please note: Sponsorship will not be offered for this position. If you should need
assistance with your application, please call 402-472-3701.
The University of Nebraska is an Affirmative Action/Equal Opportunity Employer and participates in E-Verify. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, gender identity, sexual orientation or protected veteran status.
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