Coordinator – Information Technology – HigherEdJobs | #education | #technology | #techjobs


Department: Information Technology

About CCRI

The Community College of Rhode Island is
the state’s only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at
locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire
the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong
learning programs.

At CCRI, we are committed to building an inclusive and diverse campus community. We strive to hire and retain
culturally competent faculty and staff members who reflect the demographics of our state and our increasingly diverse student
population.

We believe that our diversity is our strength. We celebrate, support and thrive on the diverse experiences, backgrounds,
and perspectives that are represented across our four campuses.

We are OneCCRI, working together to prepare learners to achieve their
highest potential.

To learn about what employees value at CCRI and what it means to work here, please read about our Guiding
Principles and watch videos of our employees doing what they do best: https://www.ccri.edu/equity/culture/guidingprinciples.html

Job Summary

Performs
administrative, technology and project support for the activities of the Office of the Chief Information Officer and the Information
Technology department, with minimal supervision.

Duties and
Responsibilities

Communication and Collaboration:  

  • Serve as the primary
    point of contact for the Office of the CIO, responding to and managing inquiries from faculty, staff, students, and outside
    parties. 
  • Coordinate and implement various projects as assigned, including department and college wide strategic initiatives and
    various presentations and communications. 
  • Serve as primary contact between the IT department, and appropriate departments and
    committees as directed. 
  • Serve as liaison representing CIO between Deans, Directors and other departments to gather information to
    appropriately respond to student issues/concerns reaching the CIO.
  • Actively participate in information exchanges with
    representatives of other college departments to promote IT initiatives and activities.
  • Assist the CIO with disseminating information
    to the IT department as directed, including development of a regular departmental newsletter. 
  • Coordinate on-boarding of new IT
    employees. 
  •  Demonstrate a commitment to the philosophy and mission of a comprehensive community college. 
  • Work
    collaboratively in a diverse, inclusive and student-centered environment, and with students of various learning styles, cultures,
    identities, and life-experiences.

Project Management and Reporting: 

  • Assist
    CIO in maintaining IT Budget and provide budget related reports and documents to CIO, the IT leadership team, and others within IT as
    needed.
  • Develop system to maintain copies of all software and hardware maintenance agreements, and monitor, track and provide
    renewal oversight and management. 
  • Serve as the senior technologist responsible for tracking and monitoring IT department
    priorities. 
  • Using the College’s reporting tool (Argos) and operational data system (ODS), coordinate the development of reports to
    support the IT department as directed by the CIO. 
  • Develop and maintain an operational understanding of the functionality of the
    Banner system, and proficiency in the purchasing function of Banner.
  • Become familiar with all appropriate state and college policies
    related to activities conducted within IT, to include but not limited to: state and college purchasing, travel and
    personnel. 

Technology Support and Continuous Improvement:

  • Provide
    administrative, technology and project support for the daily activities of the Office of the Chief Information Officer (CIO) and the
    Information Technology (IT) department.
  • Under the direction of the CIO, develop annual report cycles and strategies to support
    assessments related to IT initiatives and services. 
  • Assist IT staff with necessary procedures and supporting documentation for
    business training and travel, in-state travel, and other related activities.  
  • Other related duties as assigned

Minimum Requirements

  • Associate’s degree in business with 5 years of information technology or related field
    experience required; Bachelor’s degree with 3 years of information technology or related field experience years
    preferred. 
  • Extensive experience with Microsoft Office applications, including Excel, PowerPoint, Word and Outlook,
    required. 
  • Excellent analytical, organizational and communication skills required. 
  • Strong interpersonal skills and the
    ability to work effectively and collegially with students, faculty, administrators, and colleagues and outside parties
    required.
  • Demonstrates a positive, proactive approach to work. 
  • Ability to maintain high level of
    confidentiality. 
  • Ability to work independently on multiple assignments and to work collaboratively within a team
    required. 
  • Ability to maintain a professional demeanor while interacting with a wide variety of colleagues and
    constituents. 
  • Must be detail oriented and self-starting with the ability to make sound judgments in a variety of
    situations.
  • Excellent ability to problem-solve within large institutions/systems. 

Competencies and Desired
Qualifications

  • Higher education experience preferred, with particular preference given to experience in an Information
    Technology role or in an Information Technology department. 
  • Clear desire to serve students and deliver on the mission of the
    Community College of Rhode Island. 
  • Experience with integrated application software, such as Banner, preferred. 
  • Knowledge
    of reporting software (such as Argos) preferred. 
  • Experience with an HTML editor for web page development
    preferred. 
  • Knowledge of higher education principles, practices, and procedures preferred. 
  • Knowledge of higher education
    law, including FERPA, Clery Act and Title IX preferred.

FLSA

Exempt

Salary
Information

Salary range begins at $53,268 annually

Collective Bargaining
Unit

CCRIPSA

Academic/Calendar Year

Calendar

Work Schedule Information

35 hours per
week; non- standard

Application Close Date

01/31/2022

Posting Number

SF00727

Quick
Link

https://jobs.ccri.edu/postings/3511

Disability
Accommodations

CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process.
If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human
Resources prior to the closing of the posting by calling (401) 825-2311.

EEO Statement

CCRI is an
Equal Opportunity / Affirmative Action Employer.

We recognize that diversity and inclusivity are essential to creating a
dynamic, positive and high-performing educational and work environment. We welcome applicants who can contribute to the College’s commitment
to excellence created by diversity and inclusivity.

CCRI prohibits discrimination, including harassment and retaliation, on the
basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation,
genetic information, marital status, citizenship status or status as a protected veteran. Inquiries or complaints concerning discrimination
shall be referred to the College’s Title IX Coordinator at: TitleIXCoordinator@ccri.edu.

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Our annual
report is available here:
https://www.ccri.edu/campuspolice/pdfs/Annual%20Security%
20Report%202019.pd

CCRI is an Equal Opportunity / Affirmative Action Employer.

CCRI recognizes that diversity and inclusivity are essential to creating a dynamic, positive and high-performing educational and work environment and to helping prepare our students for lifelong success. We welcome applicants who can contribute to the College’s commitment to excellence created by diversity and inclusivity.

CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to the College’s Director of Institutional Equity & Title IX Coordinator, Elizabeth Canning.

The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Our annual report is available here: http://www.ccri.edu/campuspolice/clery/report/



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