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Department: Information Technology
About CCRI
The Community College of Rhode Island is
the state’s only public comprehensive associate degree-granting institution. We provide affordable open access to higher education at
locations throughout the state. Our primary mission is to offer recent high school graduates and returning adults the opportunity to acquire
the knowledge and skills necessary for intellectual, professional and personal growth through an array of academic, career and lifelong
learning programs.
At CCRI, we are committed to building an inclusive and diverse campus community. We strive to hire and retain
culturally competent faculty and staff members who reflect the demographics of our state and our increasingly diverse student
population.
We believe that our diversity is our strength. We celebrate, support and thrive on the diverse experiences, backgrounds,
and perspectives that are represented across our four campuses.
We are OneCCRI, working together to prepare learners to achieve their
highest potential.
To learn about what employees value at CCRI and what it means to work here, please read about our Guiding
Principles and watch videos of our employees doing what they do best: https://www.ccri.edu/equity/culture/guidingprinciples.html
Job Summary
Performs
administrative, technology and project support for the activities of the Office of the Chief Information Officer and the Information
Technology department, with minimal supervision.
Duties and
Responsibilities
Communication and Collaboration:
- Serve as the primary
point of contact for the Office of the CIO, responding to and managing inquiries from faculty, staff, students, and outside
parties. - Coordinate and implement various projects as assigned, including department and college wide strategic initiatives and
various presentations and communications. - Serve as primary contact between the IT department, and appropriate departments and
committees as directed. - Serve as liaison representing CIO between Deans, Directors and other departments to gather information to
appropriately respond to student issues/concerns reaching the CIO. - Actively participate in information exchanges with
representatives of other college departments to promote IT initiatives and activities. - Assist the CIO with disseminating information
to the IT department as directed, including development of a regular departmental newsletter. - Coordinate on-boarding of new IT
employees. - Demonstrate a commitment to the philosophy and mission of a comprehensive community college.
- Work
collaboratively in a diverse, inclusive and student-centered environment, and with students of various learning styles, cultures,
identities, and life-experiences.
Project Management and Reporting:
- Assist
CIO in maintaining IT Budget and provide budget related reports and documents to CIO, the IT leadership team, and others within IT as
needed. - Develop system to maintain copies of all software and hardware maintenance agreements, and monitor, track and provide
renewal oversight and management. - Serve as the senior technologist responsible for tracking and monitoring IT department
priorities. - Using the College’s reporting tool (Argos) and operational data system (ODS), coordinate the development of reports to
support the IT department as directed by the CIO. - Develop and maintain an operational understanding of the functionality of the
Banner system, and proficiency in the purchasing function of Banner. - Become familiar with all appropriate state and college policies
related to activities conducted within IT, to include but not limited to: state and college purchasing, travel and
personnel.
Technology Support and Continuous Improvement:
- Provide
administrative, technology and project support for the daily activities of the Office of the Chief Information Officer (CIO) and the
Information Technology (IT) department. - Under the direction of the CIO, develop annual report cycles and strategies to support
assessments related to IT initiatives and services. - Assist IT staff with necessary procedures and supporting documentation for
business training and travel, in-state travel, and other related activities. - Other related duties as assigned
Minimum Requirements
- Associate’s degree in business with 5 years of information technology or related field
experience required; Bachelor’s degree with 3 years of information technology or related field experience years
preferred. - Extensive experience with Microsoft Office applications, including Excel, PowerPoint, Word and Outlook,
required. - Excellent analytical, organizational and communication skills required.
- Strong interpersonal skills and the
ability to work effectively and collegially with students, faculty, administrators, and colleagues and outside parties
required. - Demonstrates a positive, proactive approach to work.
- Ability to maintain high level of
confidentiality. - Ability to work independently on multiple assignments and to work collaboratively within a team
required. - Ability to maintain a professional demeanor while interacting with a wide variety of colleagues and
constituents. - Must be detail oriented and self-starting with the ability to make sound judgments in a variety of
situations. - Excellent ability to problem-solve within large institutions/systems.
Competencies and Desired
Qualifications
- Higher education experience preferred, with particular preference given to experience in an Information
Technology role or in an Information Technology department. - Clear desire to serve students and deliver on the mission of the
Community College of Rhode Island. - Experience with integrated application software, such as Banner, preferred.
- Knowledge
of reporting software (such as Argos) preferred. - Experience with an HTML editor for web page development
preferred. - Knowledge of higher education principles, practices, and procedures preferred.
- Knowledge of higher education
law, including FERPA, Clery Act and Title IX preferred.
FLSA
Exempt
Salary
Information
Salary range begins at $53,268 annually
Collective Bargaining
Unit
CCRIPSA
Academic/Calendar Year
Calendar
Work Schedule Information
35 hours per
week; non- standard
Application Close Date
01/31/2022
Posting Number
SF00727
Quick
Link
https://jobs.ccri.edu/postings/3511
Disability
Accommodations
CCRI is committed to ensuring the full participation of all applicants throughout the recruitment process.
If you should require an accommodation during the application process, please notify the Department of Institutional Equity and Human
Resources prior to the closing of the posting by calling (401) 825-2311.
EEO Statement
CCRI is an
Equal Opportunity / Affirmative Action Employer.
We recognize that diversity and inclusivity are essential to creating a
dynamic, positive and high-performing educational and work environment. We welcome applicants who can contribute to the College’s commitment
to excellence created by diversity and inclusivity.
CCRI prohibits discrimination, including harassment and retaliation, on the
basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation,
genetic information, marital status, citizenship status or status as a protected veteran. Inquiries or complaints concerning discrimination
shall be referred to the College’s Title IX Coordinator at: TitleIXCoordinator@ccri.edu.
The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Our annual
report is available here:
https://www.ccri.edu/campuspolice/pdfs/Annual%20Security%
20Report%202019.pd
CCRI recognizes that diversity and inclusivity are essential to creating a dynamic, positive and high-performing educational and work environment and to helping prepare our students for lifelong success. We welcome applicants who can contribute to the College’s commitment to excellence created by diversity and inclusivity.
CCRI prohibits discrimination, including harassment and retaliation, on the basis of race, color, national or ethnic origin, gender, gender identity or expression, religion, disability, age, sexual orientation, genetic information, marital status, citizenship status or status as a protected veteran. Inquiries or complaints concerning discrimination shall be referred to the College’s Director of Institutional Equity & Title IX Coordinator, Elizabeth Canning.
The Jeanne Clery Act requires institutions of higher education to disclose campus policy statements and crime statistics. Our annual report is available here: http://www.ccri.edu/campuspolice/clery/report/
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