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Budget Title: Instructional Support Technician (SL-3)
The Desktop Administrator will work as part of the
Information Technology team in the Thomas J. Watson College of Engineering and Applied Science. Duties will include the configuration and
deployment of physical and virtual computing environments and the management of hardware and software assets. This position provides
end-user support for the students, faculty, and staff of Watson College.
The individual in this position will be responsible for the
setup and maintenance of instructional and laboratory computing environments. The candidate should possess the skill set to resolve computer
and network issues, be able to assist faculty, staff, and students with computer-related problems, assist in the managing and tracking of
hardware and software inventories, assist with the configuration and management of virtual desktop systems.
Watson College offers a
diverse computing environment. This position requires the ability to remediate computer issues and upgrade operating systems and software.
The successful candidate will provide operational support and assist with the design, specification, and deployment of computer systems. The
Desktop Administrator will provide end-user support for a variety of applications including, but not limited to, the following:
- Microsoft Active Directory Architecture and Group Policy
- Google Suite
- Google Drive File Stream
- Microsoft
Office Suite including Office 365 - Network software client licensing integration
- Microsoft One Drive
- Zoom
meetings
This position requires collaboration with the campus Information Technology group to coordinate overlapping services
and necessitates working collegially and professionally with all campus community members. Adherence to Binghamton University security
policies and procedures is required. The successful candidate will occasionally need to work outside of their regular working hours when
performing system maintenance that impacts the university’s daily operation and during emergencies involving campus or college systems.
Requirements:
- Bachelor’s Degree in Information Technology or related field, with a minimum of 1-year work
experience or internship in an IT support environment - Experience with Linux or Mac OS
- Familiarity managing Windows
server/desktop operating systems - Excellent written and verbal communication skills
- Familiarity with VMware products
- Ability to analyze and troubleshoot
- Ability to work with culturally diverse populations
- Ability to lift at least
30 lbs
Preferred:
- Experience with Microsoft System Center Configuration Manager
- Experience working with VMware Horizon View
- Familiarity with any of the engineering desktop applications used in the college,
such as ANSYS, MATLAB, Creo, SolidWorks, Arena, AutoCAD, SAS, Python, R, RStudio, etc. - Working knowledge of Microsoft Office
applications
Additional Information:
Offers of employment may be contingent upon successful completion
of a pre-employment background check and verification of degree(s) and credentials.
Binghamton University is a tobacco-free
campus.
Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any
form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the
applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time,
please contact the Governor’s Office of Employee Relations at (518) 474-6988 or via email at info@goer.ny.gov
Payroll information can be found on our website http://www.binghamton.edu/human-resources/payroll/
Cover letters may be addressed “To the Search Committee.”
Postings active on the website, accept applications until closure.
The State University of New York at Binghamton (Binghamton University) complies with applicable Federal and State laws prohibiting discrimination, including Title VI and VII of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, Sections 503 and 504 of the Rehabilitation Act of 1973, and the Americans with Disabilities Act of 1990.It is the policy of the University that no person on the basis of race, sex, color, religion, national origin or ancestry, age, marital status, disability, sexual orientation, or Vietnam-era veteran status shall be discriminated against in employment.
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