Director, Enterprise Applications – HigherEdJobs | #education | #technology | #techjobs



Salary: $134,602.92 – $202,174.56 Annually

Location: Pasadena, CA

Job Type: Classified Administrator

Department: Business & Administrative Services

Job Number: 00074

Closing: 7/7/2021 11:59 PM Pacific

Probationary Period: None. At-Will Employment.

Work Shift: Monday through Friday, 8:00 A.M. to 4:30 P.M.

Salary Schedule/Range: Management Association M-1

Under general direction, the position is responsible for managing all Administrative Information System (AIS) applications such as, but not limited to, Ellucian Banner, AIS solution, and Kronos time-keeping. The Director, Enterprise Application leads a team of advanced journey level/professional classifications to map, automate and streamline District business processes, security controls of administrative applications data, software development and documentation, data warehouse development and reporting, and integrations between District software and/or technology services.

  1. Manages the implementation and ongoing support of administrative information systems and ancillary systems.
  2. Manages the timely design, development, testing, implementation, training, documentation, and support of all administrative applications used by the District by establishing appropriate applications development, change management, and project management processes.
  3. Establishes, maintains and reports appropriate performance metrics for the delivery of all services including measurements relating to quality and utilization.
  4. Works closely with Information Technology Systems (ITS) management in coordinating applications related to project management services through all phases of the project life cycle.
  5. Develops and manages service delivery strategies that effectively support the timely delivery of departmental and division service objectives.
  6. Manages the business and operational processes of all administrative operations of the College.
  7. Works with vendors, outside partners, and various PCC departments to negotiate and manage contracts and in establishing service level agreements as appropriate.
  8. Works with ITS management to deliver project leadership for all projects impacting the ITS Division including those projects not directly under the Director’s division by ensuring project objectives are delivered on time, within budget, and meeting or exceeding client expectations.
  9. Assists with the development and maintenance of a comprehensive unit plan, Technology Master Plan, Disaster Recovery Plan, and other special reports and/or presentations.
  10. Participates in the annual preparation of the recommended division budget.
  11. Supervises expenditures of assigned division funds.
  12. Develops an effective and productive support services team that emphasizes customer satisfaction and innovation.
  13. Participates in the recruitment of departmental and District staff.
  14. Evaluates the performance of assigned staff to assess individual performance, recommend developmental practices, and ensure proper departmental operations.
  15. Works with District constituents to understand technology and training needs.
  16. Performs related duties as assigned.

QUALIFICATIONS – Required qualifications to effectively perform the job.


  1. Bachelor’s degree from an accredited college in information technology, or a related field such as computer science and information systems management
  2. Two (2) years of experience managing information technology operations.

KNOWLEDGE AND ABILITIES – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with this position.


  1. Ellucian Banner, Colleague, or Peoplesoft.
  2. Extensive knowledge of the Microsoft Office Suite (Word, Excel, & PowerPoint).
  3. Oracle, SQL, & MS Access database platforms.
  4. California Community College, state and federal reporting requirements


  1. Work with a lean operation involving in-house, matrix, and contracted personnel resources.
  2. Work in a multi-ethnic environment.

PHYSICAL ABILITIES AND WORK ENVIRONMENT – Activities and environmental or atmospheric conditions commonly associated with the performance of the functions of this job.  The physical demands and environmental conditions described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.


  1. Frequently exhibit mobility.
  2. Frequently operate a personal computer to operate the District’s ERP systems and Microsoft Suite software.
  3. Frequently communicate with staff, faculty, and administrators.
  4. Seldom lift, carry, push, and pull objects weighing up to 25lbs.

The position will frequently work within a moderate office climate with moderate noise exposure. The position will frequently work with members of the campus community and subordinates. The position will occasionally come into contact with the general public.

Pasadena City College utilizes an online application process. Hard copy, e-mailed, or faxed resumes are not accepted. You can apply for a position from any computer with Internet access. Please keep in mind the following:

  • If you do not follow the process or your application/resume is incomplete, your information will not be processed.
  • The hiring committee will review, evaluate, and consider applications and supporting materials received by the deadline. Meeting the minimum qualifications for a particular position does not assure the applicant an interview. 
  • While the acceptance of the application packet is done through PCC’s Applicant Tracking System (ATS), all hiring decisions are made by a hiring committee.
  • Once applications are submitted they are final. Please carefully review your application and the documents which you are attaching to make sure that they are free from errors and complete. If you require assistance with your application, please refer to the application guide or you may contact NeoEd Customer Support at 855-524-5627. Customer Support is available Monday – Friday, 6 a.m. – 6 p.m. (PST).

All materials listed below are required for your application packet to be considered complete:

  1. Resume or Curriculum Vitae
  2. Cover Letter

After a review of applications received, the District may require the completion and submission of supplemental documents prior to the interview process. 

Established in 1924, Pasadena City College, (PCC), has been serving the West San Gabriel Valley for 96 years. PCC enrolls more than 29,500 students each semester and offers 107 academic degree programs and 72 Career and Technical Education (CTE) programs to its students. PCC serves one of the most culturally diverse student populations in the nation. The College sets the stage for preparing students to meet the demands of a changing world. Building relationships with community partners provides opportunities for PCC faculty and its students to engage in opportunities not often available to students in other areas. 

The main college campus occupies a 53-acre site, while the Foothill Community Education Center and Child Development Center are located in separate nearby off-campus facilities. Due to the geographic size of the District, PCC has two additional satellite sites – the Rosemead Center and its newest site, PCC Northwest at John Muir High School. For more information, go to

PCC has many institutional strengths that distinguish it among its peers, both in the state and across the nation.  Among them are: 

A highly multicultural student body:

  • 47% Latino/a/x 
  • 4% Black/African American
  • 27% Asian 
  • 4% Two of More Races
  • 15% White 
  • 3% Unknown/Other

Annually, at 49%, the College achieves recognition for one of the highest rates for transfer degrees to baccalaureate level institutions, both in California and across the nation. Additionally, PCC boasts a 52% bachelor’s degree attainment rate for Pasadena graduates who transfer to a four-year university, compared to 42% nationally. The College is well known for national mathematics and forensic honors, as well as its extensive study abroad opportunities.

PCC was once again named one of ten national finalists for the 2019 Aspen Prize for Community College Excellence, widely recognized as the nation’s premier honor for two-year colleges. The Aspen Prize recognizes institutions for their outstanding outcomes in four areas: student learning; certificate and degree completion; employment and earnings; and high levels of access and success for minority and low-income students.
PCC is ranked by the Military Times as the top community college in California for military veterans, and the College is similarly ranked among the top community colleges in the nation. The PCC Courier, the student newspaper, is a perennial award winner.

Twelve students are elected annually by the PCC Associated Students to represent and advocate on behalf of the student body. There are 80 student clubs and organizations representing the interests of a culturally diverse student population.

In February 2017, the Accrediting Commission for Community and Junior Colleges of the Western Association of School and Colleges reaffirmed PCC’s status as a fully accredited institution. For more information, go to

Pasadena City College is an equity-minded learning community dedicated to enriching students’ academic, personal, and professional lives through an array of degree and certificate programs, campus engagement, and customized student support.

  • A Passion for Learning – We recognize that each one of us will always be a member of the community of learners.
  • A Commitment to Integrity – We recognize that ethical behavior is a personal, institutional and societal responsibility.
  • An Appreciation for Diversity – We recognize that a diverse community of learners enriches our educational environment.
  • A Respect for Collegiality – We recognize that it takes the talents, skills and efforts of the entire campus community, as well as the participation of the broader community, to support our students in their pursuit of learning.
  • A Recognition of Our Heritage – We recognize that we draw upon the College’s long-standing tradition of excellence to offer innovative services to our students and communities.

Successful applicants must provide proof of eligibility to work in the United States.

  • Successful completion of background check including Live Scan and Tuberculosis (TB) assessment/screening.
  • Pasadena Area Community College District will not sponsor any visa applications.
  • Applicants must be available for interviews at Pasadena City College at no cost to the District.
  • Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting the Office of Human Resources directly at (626) 585-7388.
  • The Pasadena Area Community College District does not discriminate in the educational programs and activities operated by the District or in employment procedures and practices of the District. The Policies of Title IX as developed to date are available for inspection during normal business hours at the District office at 1570 E. Colorado Blvd., Pasadena, CA 91106.
  • Crime awareness and campus security information are available from Campus Police. (Public Law 101-542).
  • The Pasadena Area Community College District is an equal opportunity employer. The District encourages applications from underrepresented minorities and the disabled.
  • An applicant, who attempts to contact individual Board members or members of the screening committee with the intent of influencing the decision of the committee or the Board, will be disqualified. General inquiries regarding the position and/or District employment should be directed to the Office of Human Resources.

PASADENA AREA COMMUNITY COLLEGE DISTRICT Equal Opportunity, Title IX, Section 504 Employer


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