Director of IT Strategy Planning and Operations | #education | #technology | #techjobs



Director of IT Strategy Planning and Operations

About College of the Holy Cross:

Founded in 1843 in Worcester, Massachusetts, the College of the Holy Cross is among the nation’s leading liberal arts institutions. A highly selective, four-year, exclusively undergraduate college of 3,100 students, Holy Cross is renowned for offering a rigorous, personalized education in the Jesuit, Catholic tradition.

Holy Cross highly values the unique skills, perspective, talents and passion that each employee contributes to its learning community. To work at The College is to accept an invitation to participate in the growth and development of all campus members, students, faculty and staff. The College’s commitment to diversity is an important feature of the Holy Cross education. Informed by the presence of diverse interpretations of the human experience, Holy Cross is building a community marked by freedom, mutual respect, and civility. We seek others who support our values of diversity and inclusiveness. Job candidates of all diverse backgrounds who embrace the open and inclusive culture of Holy Cross are welcome and encouraged to apply.

Job Description:

Job Summary

Reporting to the Chief Information Officer (CIO), the Director of Strategy Planning and Operations is responsible for planning future resource usage, budgets, and strategic operations of the Information Technology Services department. This role leads a team focused on the internal operations of the department, making sure that ITS is on track, on budget, and that our team is equipped with the right skills and training for today and tomorrow. As a member of the ITS leadership team, the Director of Strategy Planning and Operations will work with the other ITS managers and their teams to meet strategic goals for ITS and the College. The Director will support other members of ITS as appropriate.

Major Areas of Responsibility

  • Track IT resource usage, budgets, purchase orders, and expenditures.
  • Find opportunities for purchasing consolidation and spending improvements.
  • Forecast future budgetary needs by working in conjunction with other ITS leadership.
  • Oversee the IT project management office, making sure that projects are on time and on budget.
  • Oversee the IT procurement process and the staff associated with procurement and asset management.
  • Oversee the IT training operation, ensuring that IT staff are well equipped to tackle the needs of the present and the future.
  • Develop key performance indicators for the team, and assist the CIO with reporting on overall performance of the department.
  • Other duties as assigned.


Minimum Qualifications

  • Bachelor’s degree in Accounting, Finance, or related relevant field and at least 5 years of relevant experience.
  • Proven work experience as a budget manager.
  • Experience working in a technology operation.
  • Familiarity with forecasting methods and data analysis.
  • Must have a proven record of managing staff.
  • PMI certification is a plus.
  • Strong communication, team building, and collaboration skills required.
  • Higher education experience is preferred.

Core Competencies

Skills that are required for this job and are in line with the College’s mission e.g.

  • Supervision
  • Dependability
  • Flexibility
  • Service Oriented
  • Excellent Written & Verbal Communication
  • Proficient Problem Solving
  • Understands Risk Management
  • Excellent Innovation/Creativity
  • Strong Teamwork & Team Facilitation
  • Strong Interpersonal Skills
  • Understands, values and respects diversity as an individual, in a team and within groups while fostering an inclusive and supportive environment.

To mitigate the spread and effects of COVID-19, and as an integral part of its public health and safety measures, College of the Holy Cross requires that all successful applicants show proof of full, up-to-date vaccination (including a booster dose once eligible) by an FDA-approved COVID-19 vaccine before beginning employment, unless an accommodation exempting the applicant from this policy has been granted. Applicants who wish to request an accommodation based on a disability or sincerely-held religious belief should inform Human Resources after an offer of employment is extended; please do not include any medical, genetic, or religious information in your application materials.

Additional Information:

This is a full-time, exempt-level level position with an annual salary. The College is committed to providing competitive market pay for its employees. The annual salary for this position ranges from $124,000 – $134,000 and is commensurate with experience and qualifications. The College also offers a competitive benefits package for full-time staff, including:

  • 10% College contribution to the 403(b) Retirement Plan (1-year wait waiver available)
  • Hybrid work
  • NEW – condensed summer 4-day work week
  • Tuition benefits
  • Wellness programs & ongoing Training and Development opportunities
  • Generous paid time off
  • Free parking and free use of the athletic/fitness facilities.
  • Click here to learn more.

College Description

The College of the Holy Cross is a private, Jesuit Catholic, undergraduate institution serving approximately 3,100 students. Founded in 1843, Holy Cross is the oldest Catholic college in New England and has a tradition of academic excellence. It is located atop Mount Saint James in Worcester, Massachusetts. The picturesque, 174-acre campus is an award-winning and registered arboretum.

Region Description

Worcester is a city of approximately 200,000 people centrally located in the Commonwealth of Massachusetts. It is approximately one hour from Boston, Hartford, and Providence, and three hours from New York City. Worcester is known as the Heart of the Commonwealth. Worcester offers many cultural and recreational opportunities which you can read more about here.

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.

A member of the Higher Education Consortium of Central Massachusetts (HECCMA).

Application Instructions:

Please attach a cover letter addressing the position requirements along with your resume.

In your cover letter please address how your work might support the College’s mission as a Jesuit, undergraduate liberal arts college (see and its core commitment to diversity and inclusion. Please provide examples of any past work that illuminate your commitments in these areas. For more information, please visit

Review of applications will begin as received and continue until the position has been filled.

To apply, visit

The College of the Holy Cross is a highly selective Catholic liberal arts college in the Jesuit tradition. It enrolls about 3,000 students and is located in a medium-sized city 45 miles west of Boston. The College seeks faculty members whose scholarship, teaching, advising, and on- and off-campus service demonstrate commitment to the educational benefits of a richly diverse community. Holy Cross aspires to meet the needs of dual-career couples, in part through its membership in Higher Education Consortium of Central Massachusetts ( and the New England Higher Education Recruitment Consortium (

The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity and Affirmative Action in the workplace.
A member of the Colleges of Worcester Consortium.


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