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Position Title:
Director, Project and Change Management
Pay Range:
$132,000 – $155,000
Mines takes into consideration a combination of candidate’s education,
training and experience as well as the position’s scope and complexity, the discretion and latitude required in the role, work
location, and external market and internal value when determining a salary level for potential new employees.
The
Opportunity:
The role of the Director of the Project and Change Management Office (PCMO) is to establish a vision,
direction, and plan for the functions of the Project and Change Management Office. The Director will lead and mature Mines Information and
Technology Solutions (ITS) Department’s capability for project delivery, with the objective of delivering project with more
transparency and increasing project management skills across ITS and the institution. This position will be focused on maturing the
following capabilities for the Information and Technology Solutions Department for the benefit of the Mines stakeholders: Portfolio
Management, Governance, Resource Management, Project Management, Organizational Change Management/Readiness, and Business Process
Transformation. They will lead the PCMO in establishing organizational change management services (processes, standards. Implementation
of project management practices, and monitoring of projects; and lead the development and execution of structured change management strategy
across the portfolio of projects, applying industry leading practices. The Director of the Project and Change Management Office is also
responsible for the planning, development, management and implementation of system wide projects and change management strategies and plans
for Mines transformational projects and change initiatives in support of the Mines mission. This role expands on the vision to support the
necessary behaviors and competencies that drive standardization of practices and successful adoption of new processes, technology, and tools
across Mines. The PCMO director will identify the behavior modifications required of the change effort, lead the creation and selection of
the change management methods and techniques, and lead a team to execute strategies and plans, managing stakeholder resistance to ensure
successful adoption and usage of the new processes and technology. This involves collaboration and partnership with Mines leaders, business
unit partners and campus stakeholders to promote understanding of the business objectives and value of the project/initiative and create a
coalition of champions for the change. In partnership with project managers, the Director of Project and Change Management ensures that the
change management tasks and milestones are integrated into the overall project/program plan.
Responsibilities:
Strategy, Planning, Designing and Developing Project Management and Change Management Frameworks in Support of Individual Projects
- Set the goals and provide direct oversight to the planning, design, development, implementation, and quality assurance of the
Project and Change Management team’s operations and project work assignments. - Serve as an expert and leader in change management
best practices and provide internal consultative services to Colorado School of Mines stakeholders. - Champion and lead the effort to
expand change leadership and change management competencies and skills within the Colorado School of Mines. - Develop a Colorado
School of Mines IT Change Leadership and Change Resiliency program to build change leadership and change management as a core competency
across IT and the Colorado School of Mines Campus. - Align the change management methodology with project management methodology to
ensure consistency in change management work. - Engage key IT leaders, Mines leaders, and stakeholders to raise awareness of change
management, the PCMO and the governance process for support. - Provide change management SME to projects to set an example and prove
the value, leveraging the buying power of working with change partners for augmenting staff when needed, and to change the culture to view
change management as a integral part of project implementations - Lead the development and management of change management standards,
methodologies, practices and tools, available to all of Mines. - Design, develop and deliver systemwide training, ensure continuous
improvement, promote the value and understanding of change management, and partner with project management. - Develop KPI’s and
metrics as they apply to the measurement of change management effectiveness and/or the progress of change initiatives; develop and manage
dashboard reporting or scorecard. - Create and manage measurement systems to track adoption, utilization and proficiency of
individual changes. - Develop and implement project strategies that align with the Mines mission through communication and
collaboration with project stakeholders. - Lead the PCMO and systemwide teams in the development of core change management
deliverables including Change Management Strategies and Plans, Organizational Assessments, Stakeholder Analysis, ADKAR Assessments,
Communications Plans, Coaching Plans, Training Plans, Sponsor Roadmap, Stakeholder Impact Assessments, Resistance Management Plans, Change
Impact Assessments, Change Reinforcement Plans.
Operational Management and Support
- Lead cross-functional or
matrix teams of change management, communications and training experts integrating activities into a cohesive change management,
communication and training strategy/plan. - Work collaboratively to enhance PCMO practices.
- Lead the continuous improvement
of change management frameworks and disciplines necessary to support a PCMO including the creation, definition, implementation, and
maintenance of the standards, methodologies/processes, and tools. - Contribute to the PCMO goal of growing specialized skills
systemwide by leading, consultation, teaching and mentoring PCMO, ITS, Mines campus leadership and staff on change management, standards,
processes and tools. - Identify, evaluate and manage vendors and consultants hired to conduct change management work on Mines change
projects and initiatives. - Work with Project Managers and project sponsors to highlight and address at-risk projects and associated
resource issues. - Coordinate the development of all project plans for ITS related projects from initiation through closeout.
- Develop and maintain a project portfolio that includes strong reporting and dashboard functionality in order to support institutional
decision-making processes. - Develop best practices, techniques, and tools for project planning, execution, project management,
change management, ongoing milestones, deliverable tracking, communication, and key performance metrics. - Review budget proposals
and recommend subsequent changes where necessary - Conduct project post mortems and create a recommendations/lessons learned report
in order to identify successful and unsuccessful project elements. - Design, develop and deliver training to campuses and assist
campus with developing and implementing change management best practices. - Coach Mines executive leaders to be active and visible
sponsors of change.
Supervision, Personnel Management, and Staff Development
- Coach managers in their roles of
communicator/advocate/coach/resistance manager/liaison as they help their staff through transitions - Coach and mentor project
managers and business analysts in change management and communications best practices and the integration of project management and change
management. - Communicate stakeholder expectations as well as feedback on performance goals
- Lead, manage, and mentor a team
of PCMO staff and help identify and enact practices that will help the team continue to grow in its vision, mission, and purpose of 1)
developing and maintaining an integrated project and change management strategy and roadmap, 2) develop change management skills &
increase change leadership and resiliency across our IT organization and the Mines Campus as a whole, and 3) create and manage the standard
for change management for the IT and Mines. - Attract, retain, and develops top talent focused on delivering quality products,
services, and solutions through collaboration with end users. - Mentor staff for talent development.
- Organize and manage the
operations of the PCMO
Minimum Qualifications:
- A bachelor’s degree in the field of business
administration, or a related and relevant field of study. - Significant amounts of direct professional work experience in an IT
project management capacity, including all aspects of the project management lifecycle. - Significant experience leading large-scale,
complex project Management and Change initiatives using project management, change management and communication best practices. - Strong process orientation and familiarity with project management approaches, frameworks tools, software and or vendor solutions that
support phases of the project lifecycle. - Detailed understanding and knowledge of change management principles, methodologies and
tools. - Experience in developing and deploying project best practices, policies, procedures, and processes.
- Experience
creating and leading communication and change management plans.- Creating change management and communication strategies and plans
for enterprise technology projects, providing advice to leaders and stakeholders.
- Creating change management and communication strategies and plans
- Must possess the ability to
understand and articulate the complexity of business processes, and build/develop practical communications plans based upon those needs.- Ability to conduct research into project related issues and products and synthesize information from many sources to develop
recommendations. - Demonstrated ability to learn, understand, and apply new technologies.
- Exceptional organizational skills,
and flexibility in managing several tasks concurrently. - Problem-solver, with strong decision-making skills, sound judgment, and
assertiveness - Ability to work under pressure.
- Ability to conduct research into project related issues and products and synthesize information from many sources to develop
- Knowledge and experience with large-scale technological
implementations such as ERP systems and SaaS cloud based solutions. - Demonstrated effectiveness in complex matrix-management teams
and collaborative environment. - Must be able to effectively work in a fast-paced, constantly evolving environment and exhibit
excellent multi-tasking skills.- The ability to effectively influence stakeholders, project teams and to be well-skilled in both
oral and written communication is required. - Experience working in and contributing to a team-oriented, collaborative environment
that values positive, collegial relationships among co-workers. - Strong relationship building and interpersonal skills.
- Ability to develop positive relationships with leadership, managers, and staff to enable the PCMO to provide support to the
organization. - Strong collaborator.
- Ability to facilitate complex discussions with varying opinions arriving at agreeable
solutions/decisions via compromise - Ability to establish trust.
- The ability to effectively influence stakeholders, project teams and to be well-skilled in both
- Must possess strong business acumen,
encompassing the ability to see the “Big Picture” within a complex, multi-faceted organization. - Superior oral and written
communication skills with the ability to communicate to all levels within the organization as well as excellent presentation skills with the
ability to conduct presentations comfortably to large groups. - Must possess the ability to facilitate working groups and training
sessions with strong presentation and training skills along with excellent verbal and written communication skills - Minimum of 5
years of experiences in supervisory positions, also, can effectively manage and motivate teams including the ability to constructively give
and receive performance feedback.- Demonstrated analytical and critical thinking skills to drive performance.
- Must be
proactive, self-directed, and skilled at facilitating meetings by utilizing effective presentation skills. - Excellent teaming,
interpersonal, influence, and analytical skills are required - Highly motivated with very strong interpersonal skills, communication
(oral and written) skills, and the ability to work effectively independently or as a team.
- Solid leadership skills
- Strong coaching, mentoring and interpersonal skills needed to work effectively with a variety of internal and external resources in ITS
and across the Mines Campus. - Adaptability and flexibility to quickly change course and priorities as needed
- Problem-solving to get to the root cause of an issue and implement corrective actions
- Awareness of cultural and political
climate to facilitate discussions and craft appropriate messages. - Highly self-motivated
- Extensive experience working in a
team-oriented, collaborative environment. - Flexibility to balance competing initiatives, multi-task between projects and
applications, and adapt to changing business operations. - Executes strong analytical and problem-solving skills with a commitment to
customer service.
- Strong coaching, mentoring and interpersonal skills needed to work effectively with a variety of internal and external resources in ITS
Preferred Qualifications:
- Master’s degree in business administration or a
related area is preferred or an equivalent combination of education and experience; - PMI and or PMP Certification
- Experience with Agile Project Management Methodologies
- Experience working with a Project Portfolio Management tool like
TeamDynamix - Demonstrated experience with project resource and capacity planning
- 6 + yrs. project management experience in
a large organization environment (preferably higher education institution) - Change management certification is preferred
- PROSCI Change Management Practitioner certification and Prosci Train the Trainer certification is preferred
About
Mines & Golden, CO:
Mines is consistently ranked among the top
engineering colleges in the United States and ranks number one as the best public school in the state for best value colleges. Mines is
located in the heart of Golden, Colorado, a western suburb of Denver. The campus location offers a small-town ambiance with close
proximity to all that the Denver metropolitan area has to offer with an abundance of cultural events, museums, theaters and sporting venues.
An arid climate and an average 300 days of sunshine per year make the area an ideal place to live, work and play. We seek individuals who
value a diverse and inclusive community – offering different perspectives, experiences, and cultures that enrich the educational and
work experience.
Equal Opportunity:
Colorado School of Mines is committed to equal opportunity for all
persons. Mines does not discriminate on the basis of age, sex, gender (including gender identity and gender expression), ancestry, creed,
marital status, race, ethnicity, religion, national origin, disability, sexual orientation, genetic information, veteran status or current
military service. Further, Mines does not retaliate against community members for filing complaints regarding or implicating any of these
protected statuses.
Mines’ commitment to nondiscrimination, affirmative action, equal opportunity and equal access is reflected
in the administration of its policies, procedures, programs and activities and in its efforts to achieve a diverse student body and
workforce.
Through its policies, procedures and resources, Mines complies with federal law, Colorado state law, administrative
regulations, executive orders and other legal requirements to prevent discrimination (including harassment or retaliation) within the Mines
campus community and to address potential allegations of inequity or concerns for safety.
Total Rewards:
Mines is proud to provide exceptional benefits that include pay, health & wellness and work/life balance offerings. Our portfolio of
benefits includes medical, dental, vision, disability insurance, flexible spending accounts, life insurance, and retirement savings plans.
Additionally, Mines employees are eligible for tuition benefits (for employees and dependents), generous paid holidays and leaves and
discount programs. For more information, visit Mines benefits.
How to Apply:
Applicants will be asked to complete an online
application (personal information, demographic information, references, veterans status) and upload a resume and cover letter
(optional). References will not be contacted until later in the selection process and you will be informed before that contact is
made.
Background Investigation Required:
Yes
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