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Location: Fairfield, CA
Job Type:
Classified Management
Department: Technology Services & Support
Job Number: ALG -DIR TECH
SS-22
Closing: 5/22/2022 11:59 PM Pacific
Description
Under the direction of an
assigned supervisor, perform a variety of complex technical, administrative, and supervisory work in the development, installation and
maintenance of information technology systems including planning, organizing, and directing technology support activities including local,
wide, and 4CNet network operations, support for personal computing hardware and software, computer systems analysis, systems design,
programming, maintenance and operations; provide advice and recommendations regarding feasible hardware and software solutions to College,
information management, and academic support issues; supervise and evaluate the performance of assigned
personnel.
Responsibilities
Manage the technical infrastructure and leading the operational systems support
team, including, but not limited to overseeing the systems administration of a Windows NT domain, Cisco networking hardware, telephone
systems, security equipment, help desk application support, academic computer labs, video conferencing systems, Cenicconnection, and vendor
relationships.
Plan and implement organization-wide information systems, services, and network facilities, including local area
networks, wide area networks and peripheral systems.
Plan and direct information technology staff involved in network design,
installation, maintenance and operations activities as they affect the District’s academic and administrative computing
facilities.
Supervise the analysis, design, programming and administration of information technology systems.
Define system,
data base and security requirements for information technology systems.
Plan and direct information technology staff involved in data
systems analysis, system design, programming, maintenance and operations activities.
Direct and assure proper storage, maintenance,
integrity and retrieval of student, academic, and administrative information for the District.
Train, supervise and evaluate the
performance of assigned personnel in accordance with District guidelines and collective bargaining contract; establish priorities and assign
work to employees as appropriate.
Plan and schedule activities to meet timelines, review progress on assigned projects, approve or
modify design plan and details of new systems programs and evaluate results of test runs.
Coordinate and participate in the
long-range telecommunications planning for the District; perform cost feasibility studies as required.
Communicate official
District information technology plans, policies and procedures to staff, faculty, students, vendors, and the general public.
Prepare
project feasibility studies; establish work standards; prepare progress reports to inform management of project status and deviation from
goals.
Prepare, solicit and review proposals for hardware and software solutions; assist staff to diagnose and solve computer
equipment problems.
Review reports of computer and peripheral equipment production, malfunction, and maintenance to ascertain costs
and plan operating changes.
Consult with management to determine information requirements of departments to determine boundaries and
priorities of data processing and office automation projects, and to discuss system needs.
Coordinate with management staff, support
staff, technical personnel, or vendors to solve problems, as required.
Prepare and maintain records related to personnel, service
requests, equipment and departmental operations; prepare status and progress reports and projections as requested.
Prepare a variety
of studies, reports and related information for decision-making purposes.
Assure that assigned areas of responsibility are performed
within budget; perform cost control activities; monitor revenues and expenditures in assigned area to assure sound fiscal control; prepare
annual budget requests; assure effective and efficient use of budgeted funds, personnel, materials, facilities, and time.
Attend
College and industry meetings to maintain current knowledge of information technology systems and applications.
Perform additional
related duties as assigned.
Minimum Qualifications
Bachelor’s degree in computer science or related field
AND
Three (3) years of increasingly responsible programming and data processing experience including one (1) year
in a lead or supervisory capacity.
Knowledge, Skills and Abilities
KNOWLEDGE
OF:
Affirmative Action/Equal Opportunity policy and practices that lead to increased understanding of, sensitivity to, and
respect for diverse cultural groups, women, and the disabled.
Information technology.
Data and voice communication
systems.
Modern electronic data processing theory, principles, and practices.
Management information systems.
Office
automation and computerized financial, human resources, and student information applications.
Local Area Networks (LAN) and Wide Area
Networks (WAN).
Working knowledge of COBOL and SQL programming, personal computers, and automated telephone response
systems.
Client/server network protocols and Internet/Intranet applications.
Principles and practices of administration,
supervision and training.
Research, analysis and design techniques related to information technology system development methodology
and maintenance.
Methods of complex research and analysis of the needs of a community college.
Interpersonal skills using
tact, patience and courtesy.
Oral and written communication skills.
District organizational functions, policies and
procedures.
ABILITY TO:
Plan, organize and direct the District’s data processing staff and
activities.
Direct and perform analysis, design, development and implementation of the District’s data processing system in support
of the management information system functions.
Supervise the coding, testing, and documenting of new or modified computer
programs.
Train, supervise and evaluate personnel.
Perform complex and technical research and studies related to information
technology systems and applications.
Compile, organize, analyze and present statistical and technical data.
Supervise the
writing of clear and concise programming documentation.
Provide technical expertise, recommendations and user support to College
staff and administrators.
Participate in developing long-range plans for automation of District-wide and specialized
functions.
Analyze situations accurately and adopt an effective course of action.
Establish and maintain cooperative and
effective working relationships with others.
Lift objects weighing up to 50 pounds.
Communicate effectively both orally and in
writing.
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