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Housing Information Technology Manager

Job no: 527493
Work type: Officer of Administration
Location: Eugene, OR
Computer and Information Science, Information Technology

Department: University Housing
Type and Duration:
Regular, Ongoing
Salary: $60,000 – $70,000 per year
OS-OA07-Fiscal Year 2020-2021
FTE: 1.0

Application Review Begins
7, 2021; position open until filled

Special Instructions to Applicants
Along with your online application,
please upload a cover letter, resume, and responses to the following supplemental questions:

1. Please describe your experience
managing the installation of, or installing, IT equipment in a new building or office.
2. Please describe your experience working with
POS (point of sale), dining or building automation software?

Department Summary
Living on campus adds
tremendous value for students and contributes to higher grades, staying and graduating from the University, and future success.

University Housing, a department within the Division of Student Services and Enrollment Management, is committed to facilitating students’
development as they build an inclusive community, establish a sense of home, and succeed academically. Our goal is to become the model of
excellence for providing accessible, affordable, and student-centered living-learning experiences; the preferred choice for all UO students.

We value diversity and respect, integrity, equity and inclusion, learning and growth, responsibility and accountability, safety
and security. University Housing staff work hard to incorporate these values into daily work and practices to ensure an excellent UO

University Housing units include Business Services, Dining Services, Facilities Services, Promotions & Student
Recruitment, and Residence Life. University Housing is an educational and business department that is a self-sustaining, self-liquidating
agency of the University (receives no tuition or tax support for its operating budget).

Position Summary
The Housing Information Technology Manager provides leadership, training, and support for technology, hardware, software and networking to
University Housing staff, residents, and guests. This position applies technical expertise and leadership consistent with the mission and
technical needs of University Housing, supports the division of Student Services and Enrollment Management (SSEM), and collaborates with
other information technology units on campus. The position has overall responsibility for the ResNet Help Desk, asset management, and
infrastructure planning.

The position is a system administrator for Kronos (Housing’s timekeeping system) which ensures over
1,000 employees times are recorded and processed. The position spearheads new IT projects within Housing. The position has supervisory
responsibilities for the ResNet Service Desk Coordinator and all student staff.

The position reports to the Assistant Director of
Information Technology (IT) for University Housing and in their absence, provides leadership and oversight of the University Housing IT
department including supervision of Housing IT staff.

Minimum Requirements

  • Bachelor’s degree
  • Two years of experience administering desktops, applications, and/or network systems including, but not limited to, Windows
    administration, Active Directory administration, and file services administration
  • One year of supervisory experience in an
    information technology role or two years directing the work of others in an information technology role


  • Demonstrated ability to teach/train new as well as experienced IT users across a complex organizational
  • Demonstrated ability and commitment to working with students and staff from diverse backgrounds
  • Demonstrated
    ability to communicate clearly across all levels of the organization and to work collaboratively to develop and support the organizational
  • Excellent project management skills
  • Outstanding analytical skills
  • Excellent customer service skills
  • Ability to effectively foster cooperation among colleagues and manage resources, technology, and processes to achieve strategic
    objectives and goals
  • Demonstrated ability to communicate, both verbally and in written reports, complex policies and procedures to
    a diverse campus population; ability to understand policies, procedures, and safety information


  • Bachelor’s or advanced degree in management information systems, computer science, or related field
  • Experience in a help desk setting
  • Experience in an information technology role in a higher education setting

FLSA Exempt: Yes

All offers of employment are contingent upon successful completion of a background

The University of Oregon is proud to offer a robust benefits package to eligible employees, including health
insurance, retirement plans and paid time off. For more information about benefits, visit http://hr.uoregon.edu/careers/ about-benefits.

The University of Oregon is an equal opportunity, affirmative
action institution committed to cultural diversity and compliance with the ADA. The University encourages all qualified individuals to
apply, and does not discriminate on the basis of any protected status, including veteran and disability status. The University is committed
to providing reasonable accommodations to applicants and employees with disabilities. To request an accommodation in connection with the
application process, please contact us at uocareers@uoregon.edu or 541-346-5112.

UO prohibits discrimination on the basis of race, color, sex, national
or ethnic origin, age, religion, marital status, disability, veteran status, sexual orientation, gender identity, and gender expression in
all programs, activities and employment practices as required by Title IX, other applicable laws, and policies. Retaliation is prohibited by
UO policy. Questions may be referred to the Title IX Coordinator, Office of Civil Rights Compliance, or to the Office for Civil Rights.
Contact information, related policies, and complaint procedures are listed on the statement of non-discrimination.

In compliance with federal law, the University of Oregon prepares an annual
report on campus security and fire safety programs and services. The Annual Campus Security and Fire Safety Report is available online at http://police.uoregon.edu/annual-r eport.

To apply, visit https://careers.uoregon.edu/en-us/job/527493/housing-information-technology-manager



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