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Have you ever picked up your iPhone and discovered the message “iPhone is disabled” and the message “Please try again in 1 minute” or try again in 5, 15 or 60 minutes? If your iPhone won’t unlock and shows “iPhone is disabled” message, that’s terrible. And if you forgot your password or somehow managed to lock your iOS device before the 22nd, that panic will only get worse. Fortunately, all hope is not lost.
This is what could have happened to your precious smartphone to disable it and how to get your iPhone fully working again. Apple has many security features to protect your data. However, if you forget your password and can’t unlock your phone, you can still regain control.
How to fix an ‘iPhone locked’ issue
Fix a forgotten password by erasing your iPhone
There is only one way to fix it when you forget your iPhone passcode. You may not like it, but you have to wipe all the data on your iPhone and restore it from backup (assuming you have a backup).
- Erasing all data on your iPhone also erases the passcode you forgot and allows you to set up the phone again with a new passcode. It may sound extreme, but it makes sense from a security perspective. If your iPhone has been stolen, you don’t want it to be easy to bypass the passcode and access your data.
- The problem, of course, is that this approach erases all the data on your iPhone. This scenario is not a problem if you have a recent backup of that data to restore to your phone (here’s a good reminder: back up data on your iPhone regularly!). But if you don’t, you’ll lose anything added to your phone between the last time you synced with iCloud or iTunes and when you restored it.
The three ways to fix a forgotten iPhone password
There are three ways to erase your iPhone data, remove the passcode, and start over: using iTunes, iCloud, or Recovery Mode.
- iTunes: If you have physical access to your iPhone, regularly sync it with a computer, and have that computer nearby, this may be the easiest option.
- iCloud: If you have enabled Find My iPhone on your device, you can use iCloud to erase your iPhone. Use this option if you don’t have access to your phone or sync your phone with iCloud and not iTunes.
- Recovery mode: Putting your iPhone in recovery mode is your only option if you’ve never synced your phone with iTunes or iCloud. In that case, you probably won’t have a backup of your data and you’ll lose what’s on your phone. That’s not good, but at least you’ll be able to use your phone again.
What to do after erasing your iPhone
No matter which of these options you use, you’ll end up with an iPhone that’s in the state it was in when you first took it out of the box. You have three options for your next step:
- Set up your iPhone from scratch: Choose this if you want to start completely fresh with your iPhone and don’t want to restore any data (or don’t have any to restore).
- Restore your iPhone from backup: This is best if you have a backup of your data, either in iTunes or iCloud, and want to put it back on your phone.
- Redownload your iPhone content: Even if you don’t have a backup, you can redownload virtually anything you’ve purchased from the iTunes, App, and Apple Books stores to your device.
Final words: How to Fix a ‘Locked Out iPhone’ Issue
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