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Overview (Text Only): Join our team as an HR Coordinator in Yellowstone National Park! We are looking for someone with a warm outgoing customer service approach to become the face of our HR team in Yellowstone! Our operations stretch over 2.2 million acres of breathtaking scenery, billowing steam, erupting geysers, flowing rivers, magnificent wildlife, and more. The HR Coordinator is responsible for responding to internal and external HR related inquiries or requests and provides assistance to our employees in a professional and timely manner. You will also be responsible for redirecting HR related calls, texts, and emails to the appropriate person of the team. The Details – Position Type: Long Term Seasonal – Schedule: ~40+ Hours Per Week – Location: Gardiner HR Office The Must Haves: – Warm, friendly, and welcoming – Experience with Microsoft Office Suite – Administrative experience Why Yellowstone National Park Lodges We are a welcoming community of employees who work hard, share a real passion for the environment, and enjoy creating memorable experiences for our guests. As part of the Xanterra Travel Collection, we are the primary authorized concessioner in Yellowstone, and as such, we are proud stewards of the park. Xanterra Travel Collection is a global travel and Hospitality Company, and the United States’ largest operator of park-based hotels, restaurants and stores. From the incredible depths of the Grand Canyon to the awe-inspiring heights of Mount Rushmore, and from extraordinary cruises to cycling and walking vacations that take you all over the world, Xanterra Parks & Resorts’ operations encompass some of the most spectacular and iconic places on Earth. We are renowned for “legendary hospitality with a softer footprint”, and we take pride in combining these dramatic settings, landmark buildings, and global travel experiences with truly exceptional service. Responsibilities:
- Handles all clerical and administrative workloads of the department, including, but not limited to: Full-time employee filing, maintaining HR office phone and evacuation lists, updating bulletin boards and job board; coordinating lost and found with Support Services department.
- Provides periodic assistance for Benefits, Recruiting, Employee Engagement, and Administration. This will include filing, stuffing envelopes, compiling manuals, editing documents, maintaining files and databases, communicating with park employees, and interviewing as needed.
- Interacts with all departments and assists all department managers, including but not limited to: National Park Service personnel, the Corporate Office, and the general public.
- Functions as HR receptionist, greeting and directing visitors; taking messages, forwarding to voice mail or answering requests when possible; overseeing mail distribution, both in-coming and out-going; assisting employees and/or applicants with online applications, onboarding, and/or transfer processes utilizing shared office computer or personal devices. Generating and distributing documentation or referring to appropriate resources to obtain (residency letters, employment verifications, etc.)
- Coordinates purchasing for the HR office as needed: complete research on products and systems, obtain pricing and bids, prepare purchase orders, track, receive, and file all HR department purchase orders and support documentation; prepare expense reports as needed.
- Oversees operational needs of the Human Resources Office, including assessment and procurement of office equipment, office systems, office supplies, including print shop orders, and office furniture. Performs routine office inspections, completes requests for periodic maintenance, submits work orders, and makes suggestions and arrangements for upgrades. Maintains inventory levels and orders office supplies regularly.
- Oversees security and disbursement of petty cash bank and maintain appropriate documentation.
- Acts as a liaison with other Xanterra properties’ HR offices and Yellowstone field HR offices to coordinate property to property transfers, and other employee issues.
- Functions as HR representative for the Safety Committee, attending meetings and reporting back to Gardiner HR team. Doing safety tailgates as needed.
- Organizes and coordinates special functions including, but not limited to: food drive, Tools for Schools, ski pass sales, 20+ party, staff and guest Christmas ornaments, HR functions, weekly department meetings.
- Updates and posts state (MT and WY) labor law posters in all locations.
- Assists during employee check-ins; follows up with field HR.
- Processes checkouts as needed.
- Assists with ordering, packaging, and distributing Guest Service Gold recognition gifts.
- WOTC follow-up
- Generates and reports monthly JOLTS data (employment and termination numbers) for Wyoming to Bureau of Labor Statistics
- Acts as winter shuttle booking representative for HR office.
- Other duties as assigned.
Qualifications:
- Strong administrative skills
- Positive communicator and listener
- Proficient in Microsoft Office
- Knowledge or ability to learn current HR systems (Cloudsuite, iCIMS, etc.)
- Must be able to lift up to 25 pounds, sit or stand for extended periods
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