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$49,409.85
Openings: 1
Peoplesoft ID: 10711
Formal Review of applications begins: Jul 11, 2021
Department:
Online Learning and Services
Location:
Seminole
Position Summary:
Instructional Support Technicians perform
professional-level activities requiring specialized skills in instructional technology, interactive learning, and related academic
technology resources. Incumbent responsibilities include collaborating with faculty in instructional technology tools, researching new tools
for active learning, and assisting faculty in creating learning activities and content for classes in all delivery methods.
Typical Essential Duties
Responsible for:
- Assisting instructors with the learning management
system. - Troubleshooting technical course design issues with faculty.
- Coordinating with instructional technology
specialists to develop and deliver technical training sessions. - Guiding instructors as they develop instructional materials.
- Documenting implemented applications and tools to facilitate effective support of the related systems.
- Researching, providing
information, and coordinating updates on instructional technology tools
This is the second of five levels in the Instructional
Technology series. Incumbents in this class perform professional-level activities requiring specialized skills in an area such as
instructional design, web design, interactive learning, and related instructional technology resources. Incumbent responsibilities include
supporting staff and faculty in instructional design, virtual campus and computing services through providing training and instruction;
researching data and information; and making recommendations for upgrades in hardware, software, equipment, and current technology in the
field.
Requirements:
Education:
Bachelor’s degree in information
technology, education, or a related field.
* An equivalent combination of education and experience sufficient to
successfully perform the essential duties of the job may be acceptable in lieu of those requirements listed above.
Experience:
Three (3) years experience designing and utilizing instructional technology.
* An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job may be
acceptable in lieu of those requirements listed above.
Knowledge:
- Systems analysis and
design principles; - Research methods;
- Academic course technologies;
- Applicable operating systems;
-
Image/video manipulation techniques; - Training techniques;
- Customer service principles;
- Recordkeeping
principles; - Computers and related software applications.
- Systems analysis and design principles;
-
Research methods; - Academic course technologies;
- Applicable operating systems;
- Applicable computer programming
languages; - Image/video manipulation techniques;
- Training techniques;
- Customer service principles;
-
Recordkeeping principles; - Computers and related software applications.
Skills:
-
Evaluating hardware and software applications; - Installing, configuring and troubleshooting technological systems and/or
software; - Identifying, researching, troubleshooting, and resolving complex technical issues;
- Converting files;
-
Communicating technical information to a non-technical audience; - Providing customer service;
- Maintaining records;
- Training end-users and faculty members;
- Using a computer and related software applications;
- Communication,
interpersonal skills as applied to interaction with subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or
convey information and to give and receive work direction.
- Evaluating hardware and software applications;
-
Installing, configuring and troubleshooting technological systems and/or software; - Identifying, researching, troubleshooting, and
resolving complex technical issues; - Converting files;
- Communicating technical information to a non-technical
audience; - Providing customer service;
- Maintaining records;
- Training end-users and faculty members;
-
Using a computer and related software applications; - Communication, interpersonal skills as applied to interaction with
subordinates, coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work
direction.
Physical:
- Positions in this class typically require: reaching, standing, walking,
grasping, feeling, talking, hearing, seeing and repetitive motions. - Sedentary Work: Exerting up to 10 pounds of force occasionally
and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves
sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are
met.
Responsibilities:
| These duties are a representative
sample; position assignments may vary. |
|
|---|---|
| 1. | Plans, implements, and analyzes technological solutions in
an academic environment; defines requirements for useful, logical, and effective solutions. |
| 2. | Coordinates
instructional technologies which require conferring with faculty to determine needs and technology capabilities; training and supporting users; administering course software; and/or other related duties. |
| 3. | Conducts research related to academic
technologies and delivery techniques to remain current on best use of instructional tools to meet learning objectives. |
| 4. | Performs content processing and design duties which includes converting documents into interactive
content and assessments; creating graphics, editing images, audio files, and video files; and/or related duties. |
| 5. | Performs other duties of a similar nature or level. |
|
These duties are a representative sample; position assignments may vary. |
Potential
Frequency |
|
|---|---|---|
| 1. | Plans, implements, and analyzes technological solutions in an academic environment; defines
requirements for useful, logical, and effective solutions. |
Daily
20% |
| 2. | Coordinates online
course technologies which require conferring with faculty to determine needs and technology capabilities; training and supporting users; administering course software; and/or other related duties. |
Daily
20% |
| 3. | Conducts research
related to academic technologies and delivery techniques. |
Daily
10% |
| 4. | Performs IT processing
and design duties which includes converting documents into electronic files; creating, editing, and manipulating graphics, images, audio files, and video files; and/or related duties. |
Daily
30% |
| 5. | Provides training to users,
faculty, and staff in using online/hybrid learning technologies. |
Daily
20% |
| 6. | Performs other
duties of a similar nature or level. |
As Required |
Equal Access/Equal Opportunity
The
Board of Trustees of St. Petersburg College affirms its equal opportunity policy in accordance with the provisions of the Florida
Educational Equity Act and all other relevant state and federal laws, rules and regulations. The college will not discriminate on the basis
of race, color, ethnicity, religion, sex, age, national origin, marital status, pregnancy, sexual orientation, gender identity, genetic
information, or against any qualified individual with disabilities in its employment practices or in the admission and treatment of
students. Recognizing that sexual harassment constitutes discrimination on the basis of sex and violates this Rule, the college will not
tolerate such conduct. Should you experience such behavior, please contact Pamela Smith, the director of EA/EO/Title IX Coordinator at
727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.
Should you experience such behavior, please contact Pamela Smith, the director of EA/EO/Title IX Coordinator at 727-341-3261; by mail at P.O. Box 13489, St. Petersburg, FL 33733-3489; or by email at eaeo_director@spcollege.edu.Please indicated the position you wish to apply for in your request.
The College shall not discriminate against a qualified individual with disabilities because of the disability of such an individual in regard to job application procedures, hiring, advancement, or discharge of employees, employees compensation, job training or other terms, conditions, and privileges of employment. Except when undue hardship exists, the College shall endeavor to provide reasonable accommodations to a qualified individual with a disability. If you have questions regarding this policy please contact the Director of EA/EO by phone at (727)341-3261, by mail at PO Box 13489, St Petersburg Fl 33733-3489, or by email at eaeo_director @spcollege.edu.
Qualifications listed in a position description are used as a guideline to hiring. Other comparable qualifications of a candidate may be considered by the President in lieu of those suggested in a position description. (BOT rule 6hx23-2.02).
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