IT Manager/Database Administrator (13038) – HigherEdJobs | #education | #technology | #techjobs



Occupational Area:

Department: 210055 – Vice Chancellor for University Advancement

Job Posting Description:

Illinois Residency Requirement: This position requires Illinois residency within 180 calendar days of the start date.

The SIUE Foundation is seeking qualified candidates for a full-time, IT Manager/Database Administrator.  Reporting to the Senior Director of Constituent Relations, the Database Administrator supports Constituent Relations, Development, Finance and various campus departments in fundraising administration.  The Database Administrator is responsible for effective maintenance, performance, integrity and security of the organization’s Raiser’s Edge alumni and donor database and related systems.  The focus of this position is to provide data-driven solutions using the Foundation’s database and related systems to support the cultivation, solicitation, and stewardship goals for the SIUE Foundation. 

Daily duties of the IT Manager/Database Administrator include, but are not limited to:

  • Manages the operation and functionality of the SIUE Foundation and SIUE Alumni Association’s Customer Relationship Management (CRM) system, Blackbaud’s Raiser’s Edge, and related systems, to include troubleshooting of all system issues and recommending/implementing resolutions;
  • Responsible for all database access, analysis, reporting, maintenance, and responding to all requests for information as well as the general functions of the department’s data management. Coordinates with University Advancement staff, and other key SIUE staff methods for accessing reports and statistics, including development and design of reports and interpretation of data to users;
  • Creates online registrations and donation pages using NetCommunity. Facilitates on-line community for all alumni and donors. Collaborates with University Marketing and Communications as well as other Advancement staff members to prepare and distribute external email communication including college/school/unit newsletters, event, program emails and more;
  • Recommends strategies for improving functionality of system. Implements policies and procedures related to software usage and maintenance. Provides training for new and existing database users;
  • Develops and maintains a dynamic list of policies, procedures, and regulations for the Raiser’s Edge database and its use. Responsible for the information management plan, including developing implementing and monitoring plans and procedures related to record retention and data security;
  • Maintains data integrity and accuracy, as well as handles all global changes, imports, exports and other global database functions. Examines and cleans current data records ensuring data accuracy, eliminating duplicate records and removing inconsistent data;
  • Produces annual reports in support of the SIUE Foundation and Alumni Association. Produces routine reports on giving including monthly, annual donor roles and more.

Additional duties and responsibilities, in line with the professional scope of the position, may be assigned based on the needs and goals of the department and university.

This position is a current civil service vacancy at Southern Illinois University Edwardsville and will close to applicants at end of business day, 11:59 pm CST, on the posting end date.  SIUE offers an exceptional array of benefits to all full-time and part-time (50% or more) employees including medical, dental and life insurance; tuition waivers; financial savings plans; vacation and sick leave; and pension plan as part of a total compensation package to eligible employees.

Southern Illinois University Edwardsville nurtures an open, respectful, and welcoming climate that facilitates learning and work. SIUE is committed to education that explores the historic significance of diversity in order to understand the present and to better enable our community to engage the future. Integral to this commitment, Southern Illinois University Edwardsville strives for a student body and a workforce that is both diverse and inclusive. For more on our Statement of Diversity, visit:

To Apply for this Vacancy:

Click the “Apply for Position” button at the top of the job description page.  This will prompt you to access your existing HireTouch account or create a new account, only create a new account if you have NEVER done so previously.  After logging in or completing your new profile, you can then complete the required SIUE application documents for each individual position. Please be sure to complete updated 2021 forms that are attached to the job located under your Applicant Profile box.

Applicants must submit an updated and complete Civil Service Application, which must include complete employment history, through HireTouch.  If you do not possess any employment history, you must indicate this within the employment history section of the application. Your application should reflect all relevant skills and experience related to the minimum qualifications listed for this position.  While a resume may be submitted with the application, data for each employer must be listed on this application form. (The words “See Resume” may only be used as a substitute in the section entitled “Specific Duties Performed”.)  If the application is incomplete you will not be considered for the position as our office will be unable to evaluate your application to determine if you possess the required minimum qualifications. 

If qualifying by education or to qualify for a required educational prerequisite, you must submit your transcripts, including those for SIUE, at the time of application. Applicants qualifying for Veteran’s preference must submit a copy of form DD214 at the time of application. For additional information, please visit: Eligibility Criteria and Point Allocation and Proof of Eligibility.   Please submit any other licenses or certifications related to the position at the time of application.

Applicants will be subject to a background check and/or drug screening prior to an offer of employment.  Some positions are represented by a union and may require union dues.

For more information, please visit the Office of Human Resources website at or call Civil Service Testing at 618-650-2190.

Minimum Acceptable Qualifications:

1.  Any combination totaling six years from the following categories:                          

(a)  Progressively more responsible work experience in IT-related profession.        

(b)  College course work with a concentration in Information Technology (IT), IT Management, or a closely related discipline, as measured by the following conversion table or its proportional equivalent:     

  • 60 semester hours or Associate’s degree equals one year.
  • 90 semester hours equals two years.
  • 120 semester hours or Bachelor’s degree equals three years.

(Please Note:  Only a maximum of 3 years credit for college course work is available.)

2.  Two years of total work experience in a supervisory or lead worker capacity.      

Preferred Qualifications:

  • Bachelor’s degree in Computer Information Systems (CIS), Computer Information Management Systems (CMIS) or closely related field of study.
  • Three (3) years of experience in database management.
  • Experience with various Customer Relationship Management (CRM) software.
  • A general knowledge of fundraising and basic accounting, and its terminology.
  • Experience with Blackbaud Raiser’s Edge including RE NXT, Financial Edge and Net Community.
  • Experience with HTML.
  • Advanced knowledge in Microsoft Excel.
  • Ability to manage multiple priorities and projects.
  • Strong written and verbal communication skills and the ability to translate technical language and processes to a variety of end users.   

FLSA Exemption Status: Exempt

Posting Salary: $4,918.41 – $5,953.91 Monthly depending on education and experience; excellent benefits package.

Location: SIU Edwardsville Main Campus

Work Week: Monday – Friday

Shift Hours:
8:00 a.m. – 4:30 p.m.

Posting End Date: 01/21/2022


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