IT Senior/Specialist Network & Telecommunications | #education | #technology | #techjobs

IT Senior/Specialist Network & Telecommunications

484NT-NN – IT Network and Telecommunications – Senior/Specialist

Business Title:
IT Senior/Specialist Network & Telecommunications


Employee Type:

Job Family:
Civil Service – Not OT Eligible

Position Details:

COVID-19 Vaccine Information:

In accordance with Washington State Governor’s Proclamation 21.14.2, as a condition of employment, you must be fully vaccinated or have an approved medical/religious accommodation by time of hire. People are considered fully vaccinated two weeks after receiving their last shot in a vaccine series. Vaccine or an approved accommodation will be verified prior to your first day of work. Should you not be fully vaccinated or have an approved medical/religious accommodation you will not be able to start employment with WSU. Information regarding vaccine verification and/or requesting a medical/religious information is available at Please contact HRS at or 509-335-4521 if you have questions.

Summary of Duties:
As a senior level specialist, the functions of this position are to lead on the development, installation, monitoring and troubleshooting of the WSU statewide voice and data networks. Position works with expert level network designers and engineers to ensure enterprise VoIP system operates seamlessly across all WSU entities. This position is responsible to provide strategic design recommendations, day-to-day support, proactive maintenance, troubleshooting, testing, and consulting for all aspects of the University statewide VoIP system. This includes on premise VoIP infrastructure support as well as coordination, assistance, operations, and configuration of cloud provided VoIP services. This position also functions to service the expansion/growth of the WSU VoIP network to support an overall transition to a WSU statewide unified communications platform with significant portion being cloud based. Provide expertise in on-premise and cloud based administration, planning, and configuration for major VoIP systems to include Presence, Voice Gateways, Voicemail, and local PBX administration. Independently perform software upgrades on existing equipment and provide end-user training when needed. Similar responsibilities working with HP & Cisco backbone and edge network electronics in support of wired and wireless network services will exist.

Required Qualifications:

  • A Bachelor’s degree in a related technology field plus six years of information technology experience; OR equivalent education/experience
  • Minimum 3 years professional experience in provisioning and managing voice/data services in large scale network infrastructure.
  • Technical certification with analog /digital voice systems and Ethernet and wide area networks, or equivalent experience/training.
  • Working knowledge of standards associated with telecommunications industry.

Preferred Qualifications:

  • Working knowledge of system and station operations and services associated with a digital pbx system.
  • Working knowledge of data network infrastructures and supporting edge electronics.
  • Knowledge of Cisco and HP hardware and software.
  • Experience configuring wireless network appliances.
  • Experience in working with Virtual LAN’s.
  • Working knowledge of network protocols, specifically layers 1-3.

Additional Information:


Information Technology

Department Name:

Information Technology Services

Department Link:

City, State, Zip:

Pullman, WA 99164

This position may be eligible for remote work options.

Monthly Salary:




This is a permanent position.

Posting Close Date:

This recruitment has bee reposted. Applicants must submit their completed application by January 17th at 11:59 p.m.

Background Check:

This position has been designated by the department to require a background check.

Applicant Instructions:

Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.

Required Documents:

Time Type:
Full time

Position Term:
12 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or

To apply, visit—Telecommunications_R-3284

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.jeid-032f1a1b890c0d499918cf2a80fc9d35

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