IT Training Program Manager – HigherEdJobs | #education | #technology | #techjobs

IT Training Program Manager

Position Category: Staff (Exempt)
FLSA: Exempt
FTE: 1.0
Location: Thousand Oaks

University Background:
The mission of California Lutheran University is to educate leaders for a global society who are strong in character and judgment, confident in their identity and vocation, and committed to service and justice. Founded in 1959 in beautiful Ventura County, the university has an enrollment of about 4,000 undergraduate and graduate students who come from across the nation and around the world from a diversity of backgrounds, cultures and faiths. As a federally recognized Hispanic-Serving Institution, Cal Lutheran is looking for candidates with a dedication to and success in working in diverse communities. The university is committed to an inclusive learning and work environment that values individual differences and respects each persons dignity.

Basic Function:
Under the limited supervision of the Chief Information Officer, coordinates development and implements specialized training and development programs aimed at improving individual and organizational performance. The incumbent conducts needs assessments and designs, develops, tests, delivers and evaluates IT training programs for various software packages and specific University business applications.

Representative Duties:
Plans, designs, develops, and delivers sustainable strategic training and instructional programs, using instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats. E Provides strategic consulting in all aspects related to training and/or technical training for organization-wide initiatives and projects. E Participates in the design, development and implementation of training programs of a broad organizational scope. E Conducts needs assessments to identify and evaluate training requirements for high impact technology training. E Conducts or facilitates general or specific technology training programs. E Develops training materials to include training handbooks, job aids, models, multimedia visual aids, computer and web-based tutorials, and standard operating procedures. E Delivers appropriate training and on-the-job performance support including evaluation of learning solutions. E Participates in effective training delivery including analysis, implementation, testing and documentation of educational systems. E Researches and studies advancements in educational technologies and methods; evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. E Recommends and/or implements innovative solutions, modifications and enhancements to technology training programs. E Evaluates effectiveness of training and development programs, utilizing appropriate data collection instruments and procedures. E Consults with cross functional project teams, leaders and/or stakeholders. E Administers training programs in accordance with business needs, regulatory requirements, and Quality Management System. E Coordinates or performs administrative functions necessary to deliver and document training programs. E Serves as point of contact for technology training needs. E Performs other job-related duties as assigned. E=Essential Duties

Knowledge Of:
Advanced analytical, business acumen and critical thinking skills Designing, developing, implementing, and evaluating training plans, curricula, and methodology Computer based training (CBT) using tools similar to Camtasia or Captivate Productivity tools for PCs and Mac

Ability To:
Communicate effectively, both verbally and in writing, and to work effectively with a wide range of constituencies in a diverse community. Interpret educational needs and develop effective instructional media solutions Work in a team-oriented, collaborative environment. Manage projects and conduct presentations Resolve complex problems and issues Communicate effectively both verbal and written with a focus on rapport building, listening, and the ability to deliver effective training programs Effectively prioritize and execute tasks in a complex environment Train adult learners and novice computer users Consult with stakeholders to offer important technological and organizational feedback Analyze target audiences and present ideas in a clear, concise manner

Minimum Qualifications:
Any combination equivalent to: A Bachelors degree and two years of experience in information technology and two years of experience conducting technical training.

Preferred Qualifications:
Experience with Ellucian software

Licenses and Other Requirements:

Physical Abilities:

Working Environment:
Indoor environment; constant interruptions; ability to work flexible hours

Posting Number: Staff003162020
Number of Vacancies:
Desired Start Date: 07/26/2021
Position End Date:
Open Date: 06/30/2021
Close Date: 10/15/2021
Open Until Filled: No

Application Procedure/Special Instructions:

To apply, visit

California Lutheran University is committed to providing equal opportunity in employment for all persons, regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, age, sexual orientation, genetic information, gender, gender identity or expression, or any other basis protected by applicable law. No person shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in any program, activity or facility of the University on the basis of these factors in a manner consistent with applicable federal and state laws, regulations, ordinances, orders and rules, and Universitys policies, procedures, and processes. Upon request, reasonable accommodations in the application process can be provided to individuals with qualifying disabilities. Please contact the Human Resources Department for further information or to request an accommodation.


As an Equal Opportunity Employer, Cal Lutheran encourages candidates who will contribute to the cultural diversity to apply.

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