Manager, IT Administration – HigherEdJobs | #education | #technology | #techjobs

Job no: 500454

Work type: Regular

Location: Malibu Campus

Categories: Information Technology

The Manager of IT Administration oversees and manages all IT administrative
and general business operational processes for the entire IT division.


    Determines, directs and oversees administrative processes and services for: IT Administration office management; IT Administration office
    expenses, annual staff signing of Code of Computing Ethics form, annual staff Computer Refresh process, coordinating annual and mid-year
    Employee Assessments, coordinating Employee Hiring and Separation processes, ensuring adherence to University and IT policies and
    procedures, overseeing facilities management; serving as an information resource, responding to divisional email inbox and answering phone
    calls, organizing IT Manager Meetings; serving as a Requester for PeopleSoft financial requisitions, serving as Liaison with HR department;
    complying with state and federal laws, ordering office supplies; managing Payroll information, including timecards and resolving issues,
    maintaining and updating Personnel information, leading the Professional Development Committee, conducting business analysis, monitoring
    financial processes, leading the WRC (Wellness & Recognition Committee); serving as resource and coordinator for CIO and IT Administration
    Senior Director.
  • COMMUNICATION & RELATIONSHIPS: Communicates professionally internally and externally. Conducts outreach to IT
    colleagues to determine needs and build strong, positive, and collaborative relationships. Develops and maintains strong partnerships with
    university departments, as well as with external vendors and service providers, to improve IT Administration processes. 
    & SOLUTIONS: Evaluates existing processes for all facets of IT administration, including, but not limited to financial processes,
    (requisition, invoicing, contracts, reporting) human resource processes (hiring, separation, assessment, record keeping, professional
    development, payroll & timecards, event planning), compliance processes (code of computing ethics, computer refresh, etc.) and other
    processes currently conducted. Researches industry-wide best practices in these processes. Recommends business process redesign. Obtains
    professional development to acquire new skills needed to implement new processes.
  • COLLABORATION As needed or required: Provides
    backup support and assistance to other team members. Collaborates with co-workers and university colleagues on departmental, division-wide,
    and institutional projects. Shares process information and makes informal recommendations on how to improve processes and overall job
    execution within team/department.
  • COMMITTEES As needed or required: Serves on various committees within the Information Technology
    division. Participates in external university committees.
  • DEVELOPMENT As needed or required: Attends trainings, vendor
    presentations, user group meetings, conferences and seminars. Engages regularly in individual professional development related activities to
    remain current with industry technology trends and work processes.
  • BEYOND JOB DUTIES As needed or required: Volunteers to undertake
    tasks that stretch the employee’s capabilities. Performs other related duties as assigned.
  • UNIVERSITY MISSION Understands and
    supports the Christian mission of the University. Upholds the University mission through team location atmosphere and work

The above information has been designed to indicate the general nature and level of work performed by employees
within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities,
and qualifications required of employees assigned to this job.

Skills and Qualifications

Required: Bachelor’s
degree in related technical/business areas. Previous supervisory or project management experience. Business experience should include
assignments in one or more business and technical processes. Demonstrated ability to launch and deliver a single IT project on time and
within budget.

Preferred: Previous experience with team building and work environment improvement programs. Previous experience in
supervising and building relationships with people at a variety of levels. Ability to manage multiple projects for numerous clients
simultaneously. High degree of confidentiality. Personable and approachable. Strong organizational skills. Strong written and verbal
communication skills.

Qualified individuals should be able to articulate a strong commitment to diversity, and have the ability to
work effectively with individuals from different backgrounds.

Offers of employment are contingent upon successful completion of a
criminal, education, and employment screening. Qualified individuals with criminal histories will be considered for employment in compliance
with applicable laws.

This is a Regular, Exempt, 40 hour per week position.

Salary:  Commensurate with experience.

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