Manager, IT – HigherEdJobs | #education | #technology | #techjobs

Requisition Number: PRN30116B

FLSA Code: Computer Employee

Patient Sensitive Job

Standard Hours per Week: 40

Full Time or Part Time?: Full Time

Shift: Day

VP Area: President

Department: 01555 – UIT INFRASTRUCTURE &

Location: Campus

City: Salt Lake City, UT

Pay Rate Range:

Open Until Filled: Yes

Job Summary

The IT manager is expected to
work as a manager and a team member with the UIT Campus Computer Support (UCCS) group. This position will be responsible to lead and direct
staff members who provide IT support to contracted areas. The incumbent must be highly organized and skilled in IT processes, knowledgeable
in multiple hardware and software platforms, be detail oriented, be able to train staff on new technologies and develop ongoing support and
how-to documentation. The incumbent must be familiar with a variety of the field’s concepts, practices, and procedures. The position also
requires the incumbent to develop relationships with clientele, be approachable, have a friendly attitude and work with leadership to
develop collaborative and streamlined support efforts for the larger university environment.

About UIT: University Information
Technology (UIT), the central IT service provider for campus, reports to the Chief Information Officer and is responsible for many of the
University of Utah’s most critical common IT resources including the campus network; the Campus Information Services (CIS) portal; UMail,
telephone, and online collaboration services; high performance and research computing; information security; software licensing; and a host
of other systems and services. For more information about UIT visit

About the University: Located in Salt Lake City, in the
foothills of the Wasatch Mountains, the University of Utah is the flagship institution of the State of Utah’s system of higher education and
a member of the PAC-12 Conference. Salt Lake City combines the amenities of a major metropolitan area of more than one million people with
the friendliness and ease of living of a small, Western city. Seven major ski resorts are within an hour’s drive from campus, and
opportunities to pursue activities from biking to hiking to fishing abound. Salt Lake is also home to the Utah Symphony and Opera, the Utah
Ballet, several professional sports teams, and a wide range of other cultural and recreational

* Health,
dental, and wellness coverage

* Automatic and immediately vested 14.2% employer contribution to personal retirement account
* Free public transportation pass (Utah Transit Authority)
Paid leave time

* Tuition reduction for employee and family members

* … and more:


* Design,
develop, implement and coordinate systems, policies and goals that support the organization’s and individual department’s IT
* Align staff efforts and priorities to academic, business and operational needs.
* Ensure staff are utilizing
standard processes and information systems to improve services and efficiencies.
* Maintain and audit equipment inventories for
all clientele served.
* Manage yearly contracts for computer support for individual departments.
* Plan, organize,
control, evaluate and oversee implementation of IT projects
* Manage IT staff by recruiting, training and coaching employees,
communicating job expectations and appraising their performance
* Budgeting tasks
* Writing technical and how-to
documentation for staff projects
* Position is required to be on call
* Position requires travel on and off campus using
personal vehicle
* Expected to be available outside of normal business hours for client or staff needs.

job description is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications
required of employees assigned to the job.

Work Environment and Level of Frequency typically

Nearly Continuously: Office environment.

Physical Requirements and Level
of Frequency that may be required

Nearly Continuously: Sitting, hearing, listening,

Often: Repetitive hand motion (such as typing), walking.

Seldom: Bending, reaching

Minimum Qualifications

Requires a Bachelor’s degree or equivalency and at least 5 years of
experience in the field or in a related area.

Department Specific Qualifications

  • IT management
  • Strong coordination, organization, time management, and demonstrated communication skills.
  • Will require
    repetitive desk work such as typing and long term sitting. Also will require some lifting, bending, and moving

Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the
position description.


* Systems Engineering and Systems Administration experience
setup, configuration and maintenance.
* Use and/or knowledge of automation software solutions
* Jamf management and
configuration experience
* ITIL Foundation Certification.
* A+, MCSE, CCNA, Network+, or other applicable

Type: Benefited Staff

Additional Information

The University
of Utah values candidates who have experience working in settings with students from diverse backgrounds and possess a strong commitment to
improving access to higher education for historically underrepresented students.

Individuals from historically
underrepresented groups, such as minorities, women, qualified persons with disabilities and protected veterans are encouraged to apply.
Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon
request, reasonable accommodations in the application process will be provided to individuals with

The University of Utah is an Affirmative Action/Equal Opportunity employer and does not
discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender
identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran’s status. The University
does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part
106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the
application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil
Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has
experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office
of Equal Opportunity and Affirmative Action:

Director/ Title IX Coordinator

Office of Equal Opportunity
and Affirmative Action (OEO/AA)

135 Park Building

Salt Lake City, UT 84112


Online reports may be submitted at

For more information:

To inquire about this
posting, email: or call

The University is a participating employer with Utah Retirement Systems (“URS”).
Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement
(usually the first day of work). Contact Human Resources at (801) 581-7447 for information. Individuals who previously retired and are
receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement
Systems at (801) 366-7770 or (800) 695-4877 or University Human Resource Management at (801) 581-7447 if you have questions regarding the
post-retirement rules.

This position may require the successful completion of a criminal background check
and/or drug screen.

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