Program Director, ND Innovates (Solution Design focus) | #education | #technology | #techjobs


Program Director, ND Innovates (Solution Design focus)

University of Notre Dame

The University of Notre Dame (ND.jobs) is accepting applications for a Program Director, ND Innovates (Solution Design focus).

Applications will be accepted until 7/8/2021.

Are you a problem solver?

Do you enjoy designing human-centered solutions?

Do you care about making tangible impact on people’s lives?

The Innovation Program Director is a founding member of Notre Dame’s new solution team known as ND Innovates. The team will serve campus and the mission of the University by empowering cross-functional teams to assess problems, design human-centered solutions, and implement those solutions at scale across campus. ND Innovates will partner with divisions to install innovations and improvements in areas such as automation, service levels, process, reorganization, shared services, and more.

Although the Program Director will be a key participant in all facets of the innovation process, the focus of this position will be solution design. During the solution design phase, The Program Director will use iterative, human-centered methodologies to deeply understand what end users, service owners, and key stakeholders think excellent looks like. In collaboration with the Executive Director, they will create customized solution design playbooks for each project, and then execute against that playbook in collaboration with ND Innovates teammates and cross functional teams. The ability to produce quick visual prototypes during an iterative process is key, especially during automation/software projects. During the implementation phase of all automation projects, the Program Director will ensure excellent UX design in collaboration with partners. The Program Director must be a subject matter expert that is always advancing the solution design methods used by ND Innovates such as ethnographic research, SPRINT methodologies, user studies, and more.

The Program Director will also participate in the other phases of the innovation process. During the assessment phase, members of the team will lean on skills such as facilitation, logistics, analysis, criteria building, coaching, and more. In the Implementation phase, ND Innovators will lean on skills and experience change management, project management, accountability creation/tracking, relationship building, stakeholder inclusion and communication, and more to scale the solution.

Please note that as we grow this team, there are three similar job postings right now with different areas of focus. You do not need to apply to all of these, but you may if you believe you have an experience set that matches more than one.

The work of ND Innovates is not for everyone. Implementations will be long. The work will require deep focus and grit. The qualities that will guide the work of ND Innovates are Iteration, Empathy, Candor, Optimism, Humility, Patience, and Courage. ND Innovates also has the opportunity to make a direct impact on the lives of students. Money saved by implementing innovations will go directly to financial aid for students, particularly to students of lower-income and first generation families.

Minimum Qualifications:

  • Bachelors degree required
  • Experience with or ability to articulate how to
  • design solutions to problem in a highly ambiguous environment
  • create iterative programming in pursuit of finding those solutions
  • sync approaches with heavily invested stakeholers
  • Familiarity with software implementation projects
  • Facilitation

Preferred Qualifications:

ABOUT NOTRE DAME:
The University of Notre Dame, founded in 1842 by Rev. Edward F. Sorin, C.S.C., of the Congregation of Holy Cross, is an independent, national Catholic university located in Notre Dame, Ind. For the fifth consecutive year, the University of Notre Dame has received Honor Roll distinctions as one of the top 10 higher education workplaces in the country in the Chronicle of Higher Education’s annual “Great Colleges to Work For” survey…and we are proud of it!

This appointment is contingent upon the successful completion of a background check. Applicants will be asked to identify all felony convictions and/or pending felony charges. Felony convictions do not automatically bar an individual from employment. Each case will be examined separately to determine the appropriateness of employment in the particular position. Failure to be forthcoming or dishonesty with respect to felony disclosures can result in the disqualification of a candidate. The full procedure can be viewed at https://facultyhandbook.nd.edu/?id=link-73597.

Equal Opportunity Employment Statement The University of Notre Dame seeks to attract, develop, and retain the highest quality faculty, staff and administration. The University is an Equal Opportunity Employer, and is committed to building a culturally diverse workplace. We strongly encourage applications from female and minority candidates and those candidates attracted to a university with a Catholic identity. Moreover, Notre Dame prohibits discrimination against veterans or disabled qualified individuals, and requires affirmative action by covered contractors to employ and advance veterans and qualified individuals with disabilities in compliance with 41 CFR 60-741.5(a) and 41 CFR 60-300.5(a).

APPLICATION PROCESS:
Please apply online at http://ND.jobs to Job # S21555. For additional information about working at the University of Notre Dame and various benefits available to employees, please visit http://hr.nd.edu/why-nd. The University of Notre Dame supports the needs of dual career couples and has a Dual Career Assistance Program in place to assist relocating spouses and significant others with their job search.

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The University of Notre Dame, an international Catholic research university, is an equal opportunity employer.



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