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nWorldHotels – a unique collection of independent luxury hotels around the globe, and part of the Hotel Group ‘BWH Hotel Group’ – is hiring a Coordinator Hotel Quality Assurance (m/f/x). You are the perfect match, if you are passionate, engaged, highly motivated in providing the best service to our member hotels and speak English fluently. You have experience in hotel operations and are able to consult our member hotels in all Quality Assurance related questions. The Coordinator Hotel Quality Assurance coordinates annual planning and measures in order to assist our hotels and internal clients to receive better results in quality audits and mystery shopping. nnIf you thrive when taking on responsibility for your area, then we would love to hear from you. nnnnWe need yournnn* Solution oriented and independent way of workingnn* Interest in administrative backend processes & LMS nn* Focus for detailsnnnnn nnnThe main functions of the position arennn* Oversee and manage our global mystery shopping and experience management processesnn* Management of our LMS (user management, content, etc.)nn* 1st person of contact and internal expert for all Quality Assurance related requestsnn* Supporting Head of Department in global projectsnnnnn<br/><br/>nYou are made for this position if you:nnn * Want to take first steps in quality assurancenn * Easily comprehend workflow and context of processesnn * Have strong communication skills in English (German or other language a plus)nn * Are able to adapt your working style to the challenges and changes of an agile environmentnn * Hospitality background is requirednnnnnnnnIn addition to the natural benefits we offer:nnn * Flexible working hours and remote working possibilitiesnn * No dresscode – be, who you arenn * 30 days vacation per year is natural for usnn * Subsidy for public transportation within Frankfurt area or free of charge parking lot at our office (Frankfurt Airport)nn * Subsidy for lunchnn* Various Training and Development possibilitiesnnn nn#Salary and compensationn No salary data published by company so we estimated salary based on previous jobs related to Quality Assurance jobs that are similar:nn $50,000 — $90,000/yearnnn#LocationnFrankfurt
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