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Who We ArennChipper is the largest mobile cross-border money transfer platform in Africa. We are a small passionate team, dedicated to expanding financial inclusion in some of the global regions most in need of accessible, interoperable, easy-to-use, and affordable financial services.nnn* We are a global team that is growing quickly. You will be encouraged to engage in impactful decision-making.nn* Chipper just closed our Series C funding – read all about it on TechCrunchnn* We have a team culture centered on open communication, honest feedback, and personal responsibility. You will not be micromanaged.nn* We believe that the best solution is often the simplest and that testing and measuring are the keys to unlocking exponential growth.nn* The Chipper team is truly global – on a daily basis, you might be interacting with team members in Nairobi, San Francisco, Lagos, Los Angeles, New York City, Accra, London, Johannesburg, and Berlin.nnnnWhat You Will Be DoingnnWe are looking for a highly motivated CRM manager who will be responsible for the set up, management, optimization & scaling of multiple incentive campaigns across various channels.nAs a CRM Manager, you will:nnn* Assist in the development of the CRM production process coordinated across multiple internal teams including Product Design, Operations, and Engineeringnn* Drive ongoing product and engineering initiatives that include accessibility to new data points and segmentationnn* Coordinate the intake of project briefs (centered on Incentives), assets and timing plans for ad-hoc and triggered campaigns as well as testing initiativesnn* Act as the liaison between the engineering team and Global Marketing teams to gather all pertinent information for CRM campaignsnn* Ensure development of Incentive campaigns and testing initiatives meet planned deadlines for deliverynn* Thoroughly check campaigns for accuracy including design, copy, audience selections, tracking / URLs, and offer detailsnn* Run End to End implementation of incentive campaignsnn* Deliver proofs to team for review and sign-offnn* Facilitate any updates or change requestsnn* Perform post-deployment monitoring to ensure campaigns were delivered successfullynn* Deliver insightful reporting on test results and performance of CRM incentives campaignsnnnnWhat You Should Havennn* Strong writer, with an understanding of modern communication and cultural normsnn* Highly empathetic to the needs of our diverse user base that depend on Chipper for personal and business financesnn* 3+ years of experience in CRM and/or digital marketing (preferred not required)nn* Previous project management experiencenn* Detail oriented and well-organized, you sweat the details, read the message, test it to a small group and then hit sendnn* An editor mindset, you constantly cut for claritynn* Ability to work in a fast paced, deadline-driven, hyper growth startup environmentnn* Ability to be flexible with project timelinesnn* Ability to interface with internal teams including Marketing, Engineering, and Productnn* A self-starter with strong work ethic – goes the extra mile without being askednn* Comfort with ambiguity, and an instinct for moving quickly and iterating rapidlynnnnNext StepsnnIf you feel you are a fit, please apply because we would love to hear from you. It means a lot to us that you have taken the time to read through our job description so thank you so much for your time. We wish you all the best in your job search.nnWe hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Chipper Cash is proud to be an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance. If there are any accommodations that we can provide during the interview process that help you to be confident and do your best work, don’t hesitate to let us know. nn#Salary and compensationn No salary data published by company so we estimated salary based on previous jobs related to Executive, Marketing jobs that are similar:nn $62,500 — $97,500/yearn
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