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At Pleased, our mission is to please you and your customers. To achieve that, we offer an all-inclusive, easy-to-use and affordable support software.nnWe’re looking for people who are passionate about our product and serving our clients. We retain our team members with a dynamic and flexible work life which empowers them to create value, and rewards them generously based upon their contribution.nnThe successful candidate will be a self-driven digital product designer with experience in Customer Service SAAS. The candidate will work on ensuring that all user-experience journeys across all products and channels are smooth and intuitive interactions. The candidate will be passionate for the product forming, UX/UI design and data analysis. The candidate will have strong problem-solving skills and able to be OK with ambiguity.nn**Who We Are**nnPleased.com is a new and exciting SaaS customer support solution for small and large businesses. We pride ourselves upon the product we’ve created together in less than a year. We improve the application on a daily basis and are continuously adding new features. With us, you’ll always have something new and exciting to work on and never be bored!nWe’re a small and fast moving agile team. We need talented individuals to drive increased growth and contribute to the innovation, creativity and hard work that currently serves our clients further via our team’s grit and innovation.nn**Responsibilities**nn- Doing design investigations and research to understand business and user’s needsn- Collaborate closely with PM to create user flow, wireframes, prototypes effectively toncommunicate your ideas by using any of design methodsn- Work closely to developers and engineers to create appealing, user-friendly and crisp UI assetsnto implement intuitive user experiencesn- Produce final production visuals that will be implemented into the productnn**Requirements**nn- 3-5 years of experience designing user interfaces for webn- Technical understanding (HTML, CSS, etc.) and familiar with UI/UX development guideline (ex,niOS/ Material Design Guidelines)n- Experience using tools such as Sketch, Figma, Adobe XDn- Have the ability to move fast and ship work while maintaining a high standard of qualityn- Strong portfolio to be presented and defended during application and interviewn- Be a great team player with ability to collaborate with cross-functional teamsn- Excellent communication, presentation, and interpersonal skillsn- SaaS experience and UX copywriting experience will be bonus pointsn- Fluent in written and spoken Englishn- Degree or Masters in design-related degree would be beneficialnn**Benefits**nn- Quarterly and flash bonusesn- Flexible working hoursn- Top-of-the-line equipmentn- Education allowancen- Referral bonusesn- Annual company holidays – we’re hoping to make it to Koh Samui in 2021!n- Highly talented, dependable co-workersn- Our team is small enough for you to be impactfuln- Our business is backed by established and successful businesses, offering stability and security tonour employees nn#Salary and compensationn$30,000 — $60,000/yearnnn#Locationn? Worldwide
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# How do you apply?nn We’d love you to send us a copy of your CV including portfolio / links via email. We dont require a cover letter, but if there’s anything specific you wanted to add to the email content when you send your CV thats fine too! We’d love to know more about you.nnPlease include your CV with your application or we wont be able to process your application!
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