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Simulation Technician

255N-YN – Instruction & Classroom Support Technician 2

Business Title:
Simulation Technician


Employee Type:

Job Family:
Civil Service – OT Eligible

Position Details:

Summary of Duties:

Simulation technician provides instructional support services in the experiential education simulation center and assists faculty in the development of instruction for the simulation center.

Essential Duties:

Classroom Support – 45%

  • Assist Simulation Operations Specialist and faculty with planning simulation assignments and schedules.
  • Assist with day-to-day simulations, including setup and takedown for all activities in the Simulation Center including; staging rooms, mannequin preparation resetting simulation rooms for next day simulations.
  • Provide mannequin support during simulation events for students and faculty.
  • Manage and maintain operational functionality of all audio, video and networking devices in the Simulation Center.
  • Provide recommendations on integration of new equipment and technology while assessing use of simulation resources.
  • Operate, troubleshoot, and maintain task trainers, mannequin-based simulators, computerized simulators, virtual reality, procedural trainers, audio/video and networking devices, and associated supplies and equipment.
  • Prepare for simulation experiences, including obtaining required supplies, restocking, and cleaning supplies in the simulation lab.
  • Provide support for Simulation Center tours and simulation sessions for external customers.
  • Maintain and support the structure of the simulation center.

Simulation Center AV/IT Systems Setup, Configuration and Simulation Support – 40%

  • Provide technical support for computer-based multimedia systems and their components, including operation of digital cameras, video cameras, beds/examination tables, patient monitors/vital sign monitors, and other health care equipment.
  • Operate video, audio and patient simulator equipment and software.
  • Troubleshoot and resolve hardware, software, network, and audiovisual technology issues related to the simulated patient technology systes; escalate and route complex problems to higher level experts; keep the director appraised of support delays and unexpected time-to-resolution.
  • Troubleshoot technology issues for faculty, students and staff.
  • Maintain current knowledge of simulation equipment catalogs and operations manuals.
  • Conduct routine maintenance of all simulation equipment including cleaning and reparing of equipment and mannequins to ensure all resources are in good working condition.
  • Conduct routine equipment inventory updates and equipment purchase recommendations.
  • Interface with the equipment manufacturers regarding equipment troubleshooting and system problems; maintain record of repairs.
  • Maintain record of repairs required and completed. Develop a regular schedule for preventative maintenance on all Simulation Center technologies including mannequins, task trainers, computers and other multimedia technologies.
  • Repair simulation equipment or arrange to have equipment repaired by other personnel or an outside vendor, if unable to repair internally.
  • Maintain computer licenses, software, configuration and mannequin integration.
  • Provide and coordinate installation and configuration of all information, instructional and multimedia technology equipment in the Simulation Center.
  • Assist with acquisition and install of any digital audiovisual hardware and software systems to record simulation sessions with subsequent editing and transfer into an archival format for analysis.
  • Install software and hardware upgrades and maintain functionality of mannequin components as directed manufacturer support.

Record Keeping and Procurement – 10%

  • Consult with Simulation Operations Specialist and Director to estimate quantity of supplies and materials needed for simulation.
  • Maintain and restock inventory in all simulation rooms.
  • Assist the Simulation Operations Specialist and Lab Manager with maintaining inventory and ordering equipment/ supplies for student learning activities within budgetary limitations.
  • Assist the Simulation Operations Specialist and Director to reconcilie course budgets.
  • Maintain an electronic inventory of all equipment and mannequins housed in the center.
  • Collaborates with the Business Office staff to ensure that regular maintenance on all equipment occurs in a timely manner.
  • Maintain student records, evaluations, checklists, and other required lists.

Other – 5%

  • Participate in technical training; attend conferences as directed to stay current with simulation technologies, operations and support.
  • Perform other job-related duties as needed.

Required Qualifications:

A Bachelor’s Degree with major study in specific instructional area; or equivalent education/experience.

Additional Requirements:

  • Bachelor’s degree and three years relevant experience, or a combination of education and relevant experience.
  • Demonstrated ability to plan, implement, and evaluate patient simulation scenarios.
  • Ability to handle all situations with tact, professionalism, and diplomacy.
  • Excellent written and verbal communication skills to represent simulation resources to clients and external constituencies.
  • Capable of working with actors who serve as standardized patients.
  • Strong project management skills.

Preferred Qualifications:

  • Experience soliciting and interpreting requirements form end users (faculty, staff, etc with vendor engineers for development or enhancement of systems.
  • Knowledge about function, setup, and operation of clinical equipment (such as high-fidelity patient monitors).
  • Medical knowledge and/or medical background.
  • Knowledge and experience with computers, AV systems, networking and other technologies and the ability to troubleshoot when systems are not functioning properly.
  • Able to function in a nursing school environment and provide good customer service to students, staff, and faculty.
  • Knowledge of adult learning theory.

Additional Information:

Area/College: College of Nursing
Department Name: Experiential Education
City, State, Zip: Spokane, WA 99201
Department Link:

Monthly Salary: $3,446.00
FTE: 100%

Appointment Term: 9 months (typically August 16 – May 15 of the academic year)
Permanent/Temporary/Project: Permanent
Posting Close Date: Open until filled.
Screening Begin Date: June 28, 2021
Background Check: This position has been designated by the department to require a background check.
Application Instructions: Applicants must attach the following documents to their online application: 1) resume and 2) cover letter. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements. Applicants are required to include contact information for professional references within the application.
Required Documents: Cover letter and Resume

Time Type:
Full time

Position Term:
9 Month

WASHINGTON STATE UNIVERSITY IS AN EQUAL OPPORTUNITY/AFFIRMATIVE ACTION EDUCATOR AND EMPLOYER. Members of ethnic minorities, women, special disabled veterans, veterans of the Vietnam-era, recently separated veterans, and other protected veteran, persons of disability and/or persons age 40 and over are encouraged to apply.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or

To apply, visit

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.



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