Harvard University Information Technology
Senior IT Project Manager
Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!
Reporting to the Manager of Project and Portfolio Management in Library Technology Services, the Senior IT Project Manager is a member of a high-performing, cross-functional team of library domain trusted advisors, project managers, business analysts, quality assurance experts, user experience and design experts, and technical analysts. The team stewards and manages a diverse portfolio of library technology services and platforms through effective project management, business analysis, Agile process, application design, and outreach and engagement with Harvard Library and other academic stakeholders at the University and beyond. Our focus is on delivery of world-class solutions to fulfill the core objectives of the Harvard Library: To advance scholarship and teaching through the collection, creation, application, preservation, and dissemination of knowledge.
The Senior IT Project Manager will plan, conduct, and supervise the completion of complex information technology projects benefiting the Harvard Library and relating to other University IT priorities. These projects require high levels of functional integration and involve multiple disciplines to be managed. The person in this role will develop project plans, document key business requirements, and facilitate decision making amongst a wide variety of stakeholder groups; develop content to facilitate discussions in project meetings and document outcomes; participate in and support an affinity group of project managers and Agile facilitators to foster the sharing of best practices and promote strong project management standards in LTS; and advise Harvard Library colleagues regarding post-project operations. The Senior IT Project Manager may manage several projects simultaneously and will play a key role in building and maintaining relationships with stakeholders, primarily those in the Harvard Library.
Typical Core Duties
- Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of project
- Responsible for project discovery
- Serve as expert regarding scope and project objectives, solution’s value and technology, as well as the role and function of each team member
- Ensure work completion within schedule, budgetary and design constraints
- Make decisions about analysis, design and testing; solve complex technical problems; and, when necessary, provide alternative methods for achieving goals
- Work collaboratively with colleagues to leverage resources for successful project completion
- Make independent decisions within the confines established by sponsors/business owners
- Serve as primary contact with user groups and stakeholders
- Leverage steering and executive committees for decision-making, change management, and communications
- Absorb and leverage project related technology to ensure effective project management and collaboration
- Advise unit/school regarding post project operations
- Provide training to clients/staff
- Apply Harvard University’s IT technical standards and best practices
- Abide by and follow the Harvard University IT Code of Conduct
- Minimum of five years’ post-secondary education or relevant work experience
Additional Qualifications and Skills
The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
- Demonstrated cross-functional project management experience
- Knowledge of library workflows, applications, processes, software, and equipment
- Proficiency with presentation and collaboration tools
- Project management experience in higher education is strongly desired; in libraries is especially desired
- Demonstrated ability to influence without direct responsibility/control
- Experienced with Agile methodologies, processes, and tools
- Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
- Change management experience, of similar scope and size as Harvard’s, across a large set of diverse stakeholder groups
- Experience at Harvard or in a complex higher education institution
Certificates and Licenses
- Completion of Harvard IT Academy Project Management Foundations course (or external equivalent) preferred
- PMP or other relevant certification and experience preferred, e.g., Scrum Master
Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing.
If you accept our offer and join the team, your position will be based on our campus in Cambridge, MA. However, due to the COVID-19 pandemic, you will begin your work remotely. The remote nature of this job is only temporary, and all remote work must be performed within the United States. We currently expect that you will work remotely until July 31, 2021. We will, of course, keep you updated as we know more. Once the University and your supervisor determine that it is appropriate, we look forward to welcoming you to campus. At that time, you will be required to move your work location to the Cambridge campus as a condition of continued employment.
Flexible and/or remote work options beyond August 2021 can be discussed during the interview process.
Harvard will require COVID vaccination for all Harvard community members who will have any on-campus presence. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement and exceptions may be found at the University’s COVID-19 Vaccine Information webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/
Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard’s Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.
Please provide a cover letter with your application and upload as one document.
- Harvard University requires pre-employment reference and background screening.
- We are unable to provide work authorization and/or visa sponsorship.
- This position has a 180-day orientation and review period.
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University. Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.
HUIT’s core values are:
IT Academy (designed for IT Staff):
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/
Diversity, Inclusion & Belonging:
Harvard’s commitment to Diversity, Inclusion and Belonging is rooted in our belief in drawing on the widest possible pool of talent to unify excellence and diversity. Our community strives to uphold these beliefs by honoring the rights, differences, and dignity of others and embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values. Harvard aims to foster a campus culture where everyone can thrive, a key to which is ensuring that we each experience a sense of inclusion and belonging.
Harvard’s Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts, including:
Flexible work environment: HUIT supports flexible work arrangements where business needs allow.
Time off: 3 – 4 weeks paid vacation, paid holiday break, 12 paid sick days, 12.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program (TAP): $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Harvard University Employees Credit Union: Our employees credit union provides a complete line of services for all your financial needs. https://huecu.org
Transportation: 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: A variety of programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
Learn more: https://hr.harvard.edu/totalrewards
Harvard University IT plays an important role in supporting Harvard’s commitment by seeking to create, procure and deploy technologies that are accessible to all, including and especially those who live with disability. Harvard welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department.
USA – MA – Cambridge
I0058P IT Project Manager IV
Library Technology Services
00 – Non Union, Exempt or Temporary
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.