Summer 2022 Custodial Services Manager – Yellowstone National Park, WY 82190 | #techjobs | #education | #careers



Custodial Services Manager

The Details

We have the Custodial Services Manager opening available for the 2022 season. Ideally, you will be available to work a full season (March 2022 through November 2022). If living, working, and exploring in Yellowstone sounds intriguing and exciting to you, please read on.

  • Start Date: March 2022
  • Employment Type: Seasonal (March-early November)
  • Schedule: Varies – 40+ hours per week.

What We Provide

  • Simple living in the world’s first National Park with low-cost housing (dormitory style), meals (cafeteria style), and Wi-Fi (limited bandwidth) provided
  • Free Employee Recreation Program

Why Yellowstone National Park Lodges

In the winter, we operate 2 full service hotels inside Yellowstone National Park. We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection, we the primary authorized concessioner in Yellowstone, and as such, we are proud stewards of the park.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.


  • To perform all duties towards the goal of maximizing guest service while meeting or exceeding financial goals.
  • To help develop, coordinate and implement the training programs for the Parkwide Custodial Crews; to help to evaluate and revise manuals and training materials as needed.
  • To help hire and to fully train, supervise, and schedule the Parkwide Custodial Crews.
  • Conduct inspections to enforce standards at all scheduled areas. Provide written observations and coordinate follow-up action plans with the Housekeeping, Food, Engineering, and Operations departments.
  • Follow-up on National Park Service evaluations.
  • Facilitate the on-going replacements of floor coverings in guest units and public areas; provide annual list to the Assistant Director of Lodging, generated by NPS inspections, on-location observations, and requests from managers. Use the Observation System.
  • Completes and presents written How’s It Going (HIG) evaluations to Parkwide Custodial Crews in a timely manner.
  • Ensure safety and environmental programs are maintained: present weekly tailgate meetings, and implement a department Accident Reduction Plan.
  • Assist with training of Porters on location, in conjunction with Housekeeping operations.
  • Provide developmental training presentations for Housekeeping, F & B Managers, Personnel, Retail and Location Housekeeping Managers; hold refresher training when needed.
  • Coordinate distribution and return of cleaning equipment, chemicals and supplies; monitor inventory weekly of chemicals; place chemical orders.
  • Promotes and practices environmental stewardship by correctly identifying and training the use and disposal of all chemicals and water conservation. Also limits the use of paper products for refreshment and paper use for inter/intra office communications, using electronic communications when feasible.
  • May be scheduled for Housekeeping duties that include making beds, vacuuming, or cleaning bathrooms.
  • Complete other projects as assigned by supervisor.



  • Effective organizational skills.
  • Effective writing skills.
  • Capable of self-supervision.
  • Effective teaching skills.
  • Knowledge of general computer programs, LMS, Ordering and Kronos (training provided).
  • Knowledge of products used and chemical safety relating to Custodial cleaning.
  • Knowledge of the “Right to Know” laws pertaining to cleaning chemicals.
  • General working knowledge of Window, Floor, and Carpet cleaning equipment.
  • Knowledge of equipment maintenance, general mechanical aptitude and workplace safety.
  • Knowledge and demonstration of enforcing Company and Department policies and procedures.
  • Maintain a valid driver’s license in good standing.
  • In-park and overnight travel required.


  • Making beds, bending, kneeling, stretching, and reaching as needed.
  • Standing for long periods of time, frequent walking up and down stairs, as well as in outdoor areas sporadically throughout the day.
  • The ability to push or pull 50-75 pounds on a random basis as needed.
  • Working with required chemicals.
  • Able to drive a standard (stick shift) vehicle.
  • Sitting and typing at a computer for extended periods of time.


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