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Academic Technology Specialist

Job ID 24208

Location School of Professional Studies

Full/Part Time Full-Time

Regular/Temporary Regular

POSITION DETAILS

For over 15 years, the CUNY School of Professional Studies (CUNY SPS) has been leading online education in New York. Notable for offering
the most online bachelor’s and
master’s degree options at the City University of New York, and for serving transfer students as the University system’s only
undergraduate all-transfer college, CUNY SPS meets the needs of adults who wish to finish a bachelor’s degree, progress from an
associate’s degree, earn a master’s degree or certificate in a specialized field, and advance in the workplace or change
careers.The School’s growth has been remarkable, with twenty-four degrees launched since 2006. Enrollment has risen by more than 30% in the last four years to over 4,000
students in the credit-bearing programs. Thousands more are enrolled in non-degree and grant-funded workplace learning programs. In
addition, the School has an active alumni network and has established the CUNY SPS Foundation, which offers multiple scholarship
opportunities to current students.CUNY SPS has consistently been named by U.S. News & World Report as one of the
country’s top online institutions. This year, the School was ranked #10 in the nation on the publisher’s list of the 2022 Best Online Bachelor’s Degree Programs

CUNY SPS is seeking an Academic Technology Specialist to
support SPS and CUNY Online, CUNY’s new in-house Online Program Manager (OPM). CUNY Online is being incubated and managed by CUNY SPS
to leverage SPS’s 15+ years of innovating how online experience is delivered in higher education. CUNY Online will be the primary
provider of feasibility, design, development, marketing, training, and support of CUNY online programs across the entire University
system.

Please note that this position is funded through June 30, 2023, with the possibility of reappointment should funding
be extended.

Reporting to the Instructional Design and Multimedia Manager, the Academic Technology Specialist will
assist with the development and implementation of high quality online courses that facilitate achievement of student learning outcomes. In
addition to the CUNY Title Overview, duties include but are not limited to:

  • Coordinate and support use of academic technologies
    such as VoiceThread, Collaborate, Zoom, and Panopto
  • Assist with technology and multimedia tool selection, procurement,
    administration, and integration with the LMS or other systems
  • Assist with the development and delivery of faculty training and
    workshops in multiple modalities;
  • Provide support to faculty in designing and implementing online courses to ensure the highest
    quality in online learning
  • Design and deliver media and technology solutions to meet pedagogical needs
  • Provide video
    production support, as needed
  • Manage WordPress website and other communication channels
  • Keep current with research and
    developments in the field of online learning.
  • Perform LMS and academic applications administration functions as required.
  • Commitment to campus values of diversity, equity and inclusion.

NOTE:

  • Until further notice, work will be
    performed in a hybrid manner with 70% onsite presence. All CUNY employees must reside within a commutable distance to the tri-state
    area. 
  • As of April 1, 2022, employees in select titles must be fully vaccinated against COVID-19, unless granted a religion
    accommodation or a medical exemption.

QUALIFICATIONS

Bachelor’s Degree and four years’ relevant
experience required.

The preferred candidate will have:

  • Instructional Design/Technology certification;
  • At least
    4 years of experience as instructional or academic staff in an educational or education-related environment;
  • Experience supporting
    the design and delivery of online content in higher education;
  • Experience in media content design and delivery in higher
    education.
  • Familiarity with multimedia formats and multimedia production and hosting workflows, experience with video
    production.
  • Expert knowledge of learning management software, preferably Blackboard, and other instructional technologies
  • Demonstrated experience developing and delivering training and support in multiple modalities;
  • Strong and effective
    interpersonal and communication skills with diverse constituencies;
  • Familiarity with accessibility standards and universal design
    principles, experience with web accessibility and UDL in online education;
  • Attention to detail and ability to work independently
    and collaboratively in project planning, implementation and assessment.

CUNY TITLE OVERVIEW

Supports
and consults with faculty, students, and others in the use of instructional systems, software, and programs.- Provides day-to-day support
for users of instructional systems- May supervise a College help desk related to academic technology, supervising and training staff-
Designs, develops, and delivers training and orientation sessions on the use of instructional technologies- May serve as an administrator
and/or account coordinator for one or more systems- Assists in demonstrating the practical application of computers and communications
technology for classes and workshops for faculty or students- May track problem reports, troubleshoot reported issues, and document
resolutions- Performs related duties as assigned.Job Title Name: IT Academic Technology Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Exempt

COMPENSATION AND BENEFITS

Salary
commensurate with education and experience up to $73,985.CUNY’s benefits contribute significantly to total compensation, supporting health
and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement/pension benefits
and savings plans, tuition waivers for CUNY graduate study and generous paid time off. Our staff also benefits from the extensive academic,
arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the
greatest cities in the world.

HOW TO APPLY

Visit CUNY.JOBS and search for this vacancy using Job ID # 24208
or Title. From our job posting system, select “Apply Now”, create or log in to a user account, and provide the requested
information.

• Applicants must attach a resume and cover letter.

• Applicants must respond to the screening
questions for this position.

CLOSING DATE

May 24, 2022

JOB SEARCH CATEGORY

CUNY Job Posting: Managerial/Professional

EQUAL EMPLOYMENT OPPORTUNITY

CUNY encourages people with
disabilities, minorities, veterans and women to apply. At CUNY, Italian Americans are also included among our protected groups. Applicants
and employees will not be discriminated against on the basis of any legally protected category, including sexual orientation or gender
identity. EEO/AA/Vet/Disability Employer.



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