Director – IT – HigherEdJobs | #education | #technology | #techjobs


65,000 to 70,000 USD Per Year


Application Due:
Open Until Filled


IT Manager/Director


Under the direction of the Executive Director of IT Operations, the Director of IT Operations will provide leadership over the technical
staff responsible for IT service delivery. Maintain a high level of customer service excellence. Participates in budgeting, capital
equipment processes, and quality improvement activities for the organization. Meets scheduled milestones to ensure project/program
objectives are met in a timely manner. Implement and adhere to college-wide technical policies, objectives, and methods. Conducts all
activities with an appreciation and respect for diversity of people, styles, and views.

Minimum Qualifications:

  • Bachelor’s degree in an IT related field required.
  • Three to five years’ supervisory experience supporting IT
    environments including but not limited to hardware asset management, budget management, configuration management, and software
  • Excellent customer service, organizational and leadership skills
  • Must have excellent written, oral,
    interpersonal, and presentation communication skills and demonstrated the use of initiative and organizational abilities
  • Demonstrated ability and experience to lead and manage a diverse team of professionals and create effective programs to maintain staff
    skills and provide guidance to ensure that career goals and objectives of staff are met
  • Ability to manage multiple strategic
    projects and objectives, meet deadlines, and track them continuously under minimal supervision
  • Ability to use discretion and
    confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the
    purpose of support
  • Ability to frame issues based on policy implications associated with managing a technical discipline
  • Demonstrated abilities in change management and process re-engineering
  • Understand the enterprise interrelation of IT
    components, wired and wireless networks, VoIP, Active Directory, LDAP, information security, familiarity with advanced desktop management
    tools, and advanced IT trouble-shooting skills. Ability to improve efficiency by automating tasks
  • Must be willing to travel as

Preferred Qualifications:

  • Experience in a higher education environment is highly

Hiring Range: $65,000 – 70,000 annually


Ivy Tech Community College of Indiana is an accredited, equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity or status as a veteran.

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