Director – IT – HigherEdJobs | #education | #technology | #techjobs

Under the direction of the Executive Director of IT Operations, the Director of IT Operations will provide leadership over the technical
staff responsible for IT service delivery. Maintain a high level of customer service excellence. Participates in budgeting, capital
equipment processes, and quality improvement activities for the organization. Meets scheduled milestones to ensure project/program
objectives are met in a timely manner. Implement and adhere to college-wide technical policies, objectives, and methods. Conducts all
activities with an appreciation and respect for diversity of people, styles, and views.

Minimum Qualifications:

• Bachelor’s degree in an IT related field required.
• Three to five years’ supervisory experience supporting IT
  environments including but not limited to hardware asset management, budget management, configuration management, and software
  distribution
• Excellent customer service, organizational and leadership skills
• Must have excellent written, oral,
  interpersonal, and presentation communication skills and demonstrated the use of initiative and organizational abilities
• Demonstrated ability and experience to lead and manage a diverse team of professionals and create effective programs to maintain staff
  skills and provide guidance to ensure that career goals and objectives of staff are met
• Ability to manage multiple strategic
  projects and objectives, meet deadlines, and track them continuously under minimal supervision
• Ability to use discretion and
  confidentiality with access to sensitive data and local administrative access to all desktop equipment and data in the environment for the
  purpose of support
• Ability to frame issues based on policy implications associated with managing a technical discipline
• Demonstrated abilities in change management and process re-engineering
• Understand the enterprise interrelation of IT
  components, wired and wireless networks, VoIP, Active Directory, LDAP, information security, familiarity with advanced desktop management
  tools, and advanced IT trouble-shooting skills. Ability to improve efficiency by automating tasks
• Must be willing to travel as
  necessary

Preferred Qualifications:

• Experience in a higher education environment is highly
  desirable.

Hiring Range: $65,000 – 70,000 annually

Quicklinkhttps://opportunities.ivytech.edu/cw/en-us/job/509888/director-itSubSourceID=xxx11250