The Director of Technology Support is a critical member of the Chief Technology Officer’s (CFO) Leadership Team with responsibility for delivering exceptional technology support to Carlton’s faculty, staff, and students. The Director will provide supervision and mentorship for the TSG team, will oversee current service methods, and will lead the development of strategic adjustments in service delivery and management. The Director will work in partnership with others in ITS as we provide the current and future technology services required to meet the College’ institutional mission.
The Director of Technology and Support will also provide supervision to the Technology Support Team, which is responsible for the Helpdesk, knowledge base, public labs, faculty and staff hardware and software, computer repair, classroom technology, and event support.
Carleton College is an AA/EEO employer. We are committed to developing our staff to better reflect the diversity of our student body and American society. Members of underrepresented groups are strongly encouraged to apply.
What Carleton College has for you: Carleton offers a generous benefits package, including comprehensive medical, dental, and vision insurance, 403(b) retirement plans with a 10% employer contribution with immediate vesting, a health savings account with college contribution, a generous paid time off, as well as access to many other campus amenities.
The successful candidate possesses a bachelors degree or an equivalent education, strong service orientation, and ability to exercise excellent judgement in complex situations. Preferred qualifications include a master’s degree and five or more years of experience supervising professional staff and experience in end user technology support.
Review of applications begins immediately and continues until the hire is complete. We accept only online applications. To learn more visit: https://careers.carleton.edu/en-us/job/492556/director-of-technology-support
Carleton is a private liberal arts residential campus with nearly 2000 students and 800 faculty & staff. Carleton is located in Northfield, Minnesota, approximately 40 miles south of the Twin Cities. Northfield is a short commute from the metro that offers an interesting alternative to working in corporate America. A place with small town charm with big city opportunity. If you are looking for a stimulating environment to work, take a closer look at this opportunity today.
Carleton College aspires to provide a liberal arts education that equips students with the skills to lead a fully realized life in a diverse and changing world. A Carleton education recognizes that the world’s people differ in their race and ethnicity, culture, political and social worldviews, religious and spiritual understandings, language and geographic characteristics, gender, gender identities and sexual orientations, learning and physical abilities, age, and social and economic classes.
It is essential to our high academic standards that we be committed to creating a diverse campus community.
A community that fosters diversity of thought and an open exchange of ideas can only emerge from the participation of individuals with different backgrounds and worldviews. Because creative and talented people come from many places and have many backgrounds, Carleton College is dedicated to attracting and retaining a diverse faculty, staff, student body, and Board of Trustees and sees this as among our highest priorities. Carleton’s commitment to diversity will sustain and enrich the learning and living environment that defines the institution and its place in the world.