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Has Microsoft Outlook stopped working on Windows 10, 8, or 7? Here are the solutions! Try to repair Office or uninstall and reinstall it. If that still doesn’t work, you must have the latest device drivers installed on your PC. If Outlook starts in Safe Mode, disable application add-ins and COM add-ins one at a time: With Outlook still in Safe Mode, click File> Options> Add-ins. In this article, you will find everything you need to know to access Outlook.

Outlook stopped working can occur due to various reasons such as incompatible add-ons, DLL file problems, missing or corrupted PST files, and more. Whatever the cause, as soon as you come across the Outlook is not responding error, you can try the methods shown below.

How to resolve the ‘Microsoft Outlook has stopped working error

When Microsoft Outlook suddenly turns gray and says “Not responding” or “Microsoft Outlook has stopped working” error, you can use the following solutions to fix the problem.

Way 1. Remove faulty add-ons in safe mode

Step 1. Press Windows + R keys to activate the Run dialog. Type Outlook.exe / safe and hit Enter to access safe mode.

Step 2. Go to “File”> “Options”> “Plugins”> “Go”.

Step 3. In the pop-up window, remove all third-party add-ons and remain the Microsoft add-ons you need.

Way 2. Use the event viewer

You can use the Event Viewer to diagnose the reasons that Outlook stopped working on event logs.

Step 1. In the Windows search box, type Event Viewer and press Enter.

Step 2. Expand “Windows Logs” in Windows Event Viewer, then select “Application”. Find out the items named “Outlook”, “Windows Error Report” or “Application Error” in the Source line. Identify the reasons, locate the error file and remove it.

If you cannot find any useful information here and Outlook still does not work, continue to take the following steps to resolve the issue.

Way 3. Create a new Outlook profile

Step 1. Go to “Control Panel”> “Mail”.

Step 2. In the new dialog box, click “Show Profile”> “Add” and enter a profile name. Click “OK” to continue.

Step 3. Enter the email account and click “Next”.

Step 4. Now, set the newly created profile as the default email profile. Then restart your perspective.

Way 4. Repair your MS Office Suite

This operation will check for and repair any errors that may cause Microsoft Outlook to stop working or respond to the problem.

Step 1. Close all running Office applications.

Step 2. Open “Control Panel”, select “Programs and Features”.

Step 3. Right-click on Microsoft Office. Select “Change”> “Quick Repair”> “Repair”. After the repair process is complete, restart Outlook.

Way 5. Repair corrupted PST file with SCANPST

Step 1. Press Windows + E to open File Explorer. Search for SCANPST in the search bar. When you find the program, double-click to open it.

Step 2. In the Microsoft Outlook Inbox Repair Tool window, click “Browse” to choose the .pst file to repair.

Step 3. Click “Repair” to repair the corrupted .pst file. When the process is complete, restart Outlook.

How to fix ‘Processing’ message when opening Outlook

If Outlook gets stuck loading with the message “Processing”, please close the application and run it in safe mode to try to fix this problem using the following steps:

Use the Windows key + R keyboard shortcut to open the Run command.

Type the following command and press Enter to start Outlook in safe mode:

1. outlook.exe / safe

2. Click the OK button.

3. Close the Outlook application (Safe Mode).

Once you have completed the steps, start the application normally one more time, and Outlook should no longer get stuck with the “Processing” message.

https://www.not-working.co/outlook

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