Ksc Campus Technology Lead – HigherEdJobs | #education | #technology | #techjobs

Campus Location
Keene

Summary of Position

Reporting to the Chief Information
Officer for the University System of New Hampshire, the KSC Campus Technology Lead is a customer-facing role that is responsible for
ensuring Keene State College’s technology services and support needs are addressed and satisfied through Enterprise Technology and Services.
The Campus Technology Lead effectively collaborates with senior technology and campus leaders to understand, gather, and disseminate
information regarding enhancements to IT applications, systems, and support services, key projects, and new technologies that help the
faculty and staff enable student success and research across campus.

Acceptable minimum level of
education
Bachelor’s

Acceptable minimum years of experience
5-7 years

Additional Job
Information

Applicants should be prepared to upload the following documents when applying online:

• Letter of
  application addressing the above responsibilities
• Resume
• Contact information for three professional (3) references

Application Deadline: Review of applications will begin immediately and will continue until the position is filled or otherwise
closed at the College’s discretion.

Posting Number
PS3168FY22

Other minimum
qualifications

• A Bachelor’s degree
• 5 years’ related experience guiding, leading and/or managing technology
  services, providing technical acumen, and translating business needs to technical solutions
• Strong verbal and written
  communication skills
• Comfortable working independently within a large organization
• Highly attentive to customer needs
  by an excellent customer service perspective
• Proven presentation skills and comfortable explaining or demonstrating in front of
  large and varied groups at all levels of the organization
• Exceptional team player and motivator
• Ability to build and
  maintain healthy relationships both with the ET&S leadership team and our Keene State College customer base

Additional Preferred Qualifications

• Additionally, the College has identified desirable qualifications
  that support our commitment to creating and maintaining a diverse campus community including the ability to speak a second language or to
  bring a multicultural perspective to the campus.

Salary Information

Salary will be
commensurate with education and experience, complemented by a comprehensive benefits package which includes medical, dental, retirement,
tuition, and paid time off.

Institution Information

Set in the beautiful New England city of
Keene, at the foot of Mount Monadnock and near the Connecticut River and Vermont, Keene State College is the public liberal arts college of
New Hampshire. The institution focuses on rigorous academic programs and a tradition of small classes, faculty-student research and creative
projects, and community service.

The City of Keene, with a population of approximately 24,000, is the regional center
for commerce, employment, technology, culture, and the arts. We are located approximately two hours from Boston, Hartford, or Portland, and
four hours from New York City. The region contains many opportunities to enjoy outdoor recreation, cultural events, and a strong sense of
community.

Interested Internal Candidates Exist?
No

Job Category
Salaried Staff
(Exempt)

Appointment Type
Regular

DOT Safety Information
None
applicable

Duty/Responsibility

Leadership

• Provides direction and guidance on
  new, emerging needs and opportunities for ET&S and KSC.
• Gathers requirements and helps mature and communicate business
  goals/objectives.
• Participates in ET&S Leadership and KSC Leadership teams to identify issues, understand processes, build
  business relationships, and monitor programs.
• Guides alignment of ET&S project and service priorities and KSC mission needs.
• Provides broad understanding of KSC site-specific cultural and communication needs.
• Serves as the primary contact for
  ET&S senior management seeking information regarding site needs and represents the voice of the customer.
• Coordinates and
  communicates improvements, enhancements, and operational status to key stakeholders at campus level for both routine and emergency
  activities.
• Communicates the ET&S priorities and guidance, and reinforces the organizational messages to

ensure
cohesiveness and connectedness to ET&S organization teammates located at KSC.

Advocacy & Relationship
Management

• Advocates for KSC customers and local IT teams within the larger ET&S organization.
• Creates and
  maintains relationships with key constituents to understand business needs, campus environment, and culture.
• Acts as HR Liaison
  between KSC HR and UNH HR departments helping to ensure that KSC bargaining unit agreements are upheld. Coordinates site-specific new hires
  from search to onboarding processes.
• Establishes and maintains strong and positive working relationships with ET&S Leadership
  team and KSC leadership to ensure alignment of KSC priorities and ET&S.