Network Engineer – HigherEdJobs | #education | #technology | #techjobs

Harvard University Information Technology

57623BR

Job-Specific Responsibilities
Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration.  We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused, and accountable IT professional who also connects with the importance of collaborating well in a team environment, we are looking for you!

The Network Engineer, with a team of networking experts, has primary responsibility of managing the health of the University campus network along with some project management, including leading smaller lifecycle upgrades or participating in larger engineering/architecture projects. Other responsibilities include troubleshooting reported issues, monitoring the network for performance issues, and proactively recommending preventive maintenance, documentation, and support. The network engineer will have an opportunity to advance a strong foundation by learning Aruba/HP OS, ClearPass, Airwave wireless, Ekahau Wireless Design, Cisco IOS, FortiOS, Spanning Tree, OSPF, Wireshark packet analysis, DNS, & DHCP.

Participates in 5pm-8am on-call rotation approximately every 8 weeks.  Some off-hours work will be required as needed and other duties as assigned.

Typical Core Duties

• Participate fully in the build, configuration and documentation of IT infrastructure
• Maintain and support IT infrastructure, ensuring adherence to standards and service level objectives
• Monitor and troubleshoot IT infrastructure
• Analyze and report on performance metrics
• Implement and support robust and secure IT solutions
• Draw on relationship and technical skills to act as technical liaison to internal and external stakeholders
• Support and collaborate with internal and external stakeholders
• Contribute to establishment of best practices
• Abide by and follow the Harvard University IT technical standards, policies and Code of Conduct

Basic Qualifications

• Minimum of two years’ post-secondary education or relevant work experience

Additional Qualifications and Skills
The following Additional Qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.

• Knowledge of network administration and maintenance within an enterprise environment
• Experience with network diagnostic, monitoring and analysis tools
• Familiarity with some of the following: OSI model, switching & routing technologies, Aruba/HP OS, ClearPass, Airwave wireless, Cisco IOS, FortiOS, Spanning Tree, OSPF, Wireshark packet analysis, DNS, & DHCP.
• N+, CCENT, or CCNA certification or equivalent Aruba certification is a plus.
• Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor

Certificates and Licenses

• Completion of Harvard IT Academy specified foundational courses (or external equivalent) preferred
• Driver’s license needed to move equipment using Harvard-owned vehicles

Physical Requirements

• Position will require moving around campus and working in confined spaces for extended time periods as well as the ability to lift/move 50lbs.

Working Conditions
Interview and onboarding activity for this position may be conducted via telephone & Zoom video conferencing.

This position will be based in Cambridge, MA. HUIT supports hybrid workplace models where business and team needs allow. Additional detail pertaining to this position will be discussed during the interview process.   All remote work must be performed in a state in which Harvard is registered to do business (CA, CT, MA, MD, ME, NH, NY, RI, and VT).

The University requires all Harvard community members to be fully vaccinated against COVID-19 and remain up to date with COVID-19 vaccine boosters, as detailed in Harvard’s Vaccine & Booster Requirements. Individuals may claim exemption from the vaccine requirement for medical or religious reasons. More information regarding the University’s COVID vaccination requirement, exemptions, and verification of vaccination status may be found at the University’s “COVID-19 Vaccine Information” webpage: http://www.harvard.edu/coronavirus/covid-19-vaccine-information/.

Harvard continues to place the highest priority on the health, safety and wellbeing of its faculty, staff and students, as well as the wider community. Information and details can be found via Harvard’s Coronavirus Workplace Policies website: https://hr.harvard.edu/corona-virus-workplace-policies.

Additional Information

Please provide a cover letter with your application. 

Please note: 

• Harvard University requires pre-employment reference and background screening. 
• We are unable to provide work authorization and/or visa sponsorship. 
• This position has a 180-day orientation and review period.

More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.  Our mission is to assure Harvard’s leadership in IT. We strive to make it easier for faculty, students, and staff to teach, research, learn and work through the effective use of information technology.  HUIT’s core values are User Focused, Collaborative, Innovative and Open.  

IT Academy (designed for IT Staff):
HUIT’s IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/  

Total Rewards:
Harvard’s Total Rewards Program is designed to attract, retain, and reward the performance of talented employees. As a Harvard staff member, you enjoy many perks that come with working for one of the top employers in Massachusetts, including: 

Paid Time Off: 3 – 4 weeks accrued vacation days, 12 accrued sick days, 12.5 paid holidays plus winter recess, and 3 personal days awarded each calendar year. 

Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans.  

Retirement: University-funded retirement plan with full vesting after 3 years of service. 

Tuition Assistance Program (TAP): $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools. 

Harvard University Employees Credit Union: Our employees credit union provides a complete line of services for all your financial needs. https://huecu.org  

Transportation: 50% discounted MBTA pass as well as additional options to assist employees in their daily commute. 

Wellness options: A variety of programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services. 

Access to athletic facilities, libraries, campus events and many discounts throughout metro Boston. 

Learn more: https://hr.harvard.edu/totalrewards 

Accessibility:
Harvard University IT plays an important role in supporting Harvard’s commitment by seeking to create, procure and deploy technologies that are accessible to all, including and especially those who live with disability. Harvard welcomes individuals with disabilities to apply for positions and participate in its programs and activities. If you would like to request accommodations or have questions about the physical access provided, please contact our University Disability Resources Department.

Job Function
Information Technology

Location
USA – MA – Cambridge

Job Code
I0957P IT Infrastructure Prfsnal III

Sub-Unit
*

Department
Technology Partner Services

Time Status
Full-time

Salary Grade
057

Union
00 – Non Union, Exempt or Temporary

Pre-Employment Screening
Criminal, DMV, Identity, License/Cert.

Commitment to Equity, Diversity, Inclusion, and Belonging
Harvard University views equity, diversity, inclusion, and belonging as the pathway to achieving inclusive excellence and fostering a campus culture where everyone can thrive. We strive to create a community that draws upon the widest possible pool of talent to unify excellence and diversity while fully embracing individuals from varied backgrounds, cultures, races, identities, life experiences, perspectives, beliefs, and values.

EEO Statement
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation, pregnancy and pregnancy-related conditions, or any other characteristic protected by law.