Project Manager IV, Transformation – HigherEdJobs | #education | #technology | #techjobs

Job Type: Full time

Job Number: JR-010872

Location: Home Office

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*****INTERNAL POSTING UP UNTIL 5/30/2022*****

The Project Manager IV, Transformation is responsible for constructing and leading detailed project plans designed to implement important
business process transformation initiatives and strategies. The Project Manager IV uses traditional project management tools combined with
advanced transformation methodologies to successfully deliver large scale change initiatives which could potentially impact all the
colleges, students, and employees at WGU. Business Process Transformation at WGU is not complete until the hearts and minds of the users and
stakeholders are also transformed; therefore, the Project Manager IV is a leader in both the human factors of transformation as well as the
technology/process elements. The Project Manager IV works at all levels of management and at all phases of transformation. Skills in
business architecture mapping to synthesize business needs and technology needs into a target future state are just as important as the
ability to deliver a complex project on schedule, at cost, and within service level agreements. A Project Manager IV coordinates constantly
with the project leadership in our education technology team as well as the process owners in our colleges and academic practices. The
position will be directly involved in the largest and most important transformation projects at WGU.

Essential Functions and
Responsibilities:

• Responsible for planning, organizing, monitoring, and managing all phases of business transformation
  projects.
• Responsible for establishing and maintaining professional working relations and communication with customers, project
  sponsors, service providers, and outside contacts.
• Responsible for maintaining effective communication and coordination within
  project team.
• Leadership of business architecture mapping and future state planning workshops with business process and EdTech
  (Information Technology) owners to design the roadmap for transformation.
• Plans, coordinates, and delivers one or more business
  transformation projects/programs across WGU.
• Secures commitments from different stakeholders to deliver the project to plan.
• Defines priorities and ensures alignment across all other transformation projects where interdependencies apply.
• 
  Builds a project/program team from different capabilities and functional areas.
• Delivers financial and quality commitments
  according to the strategic plan.
• Ensures smooth deployment of process and EdTech (Information Technology) solutions in the
  colleges and practices across the university.
• Reports project/program status & risk regularly to the stakeholders, users, and
  leadership team.
• Key deliverables of each business transformation project include: standardized & optimized business processes,
  training materials and documentation, role descriptions, impact assessments for implementation, transformation communication plan and
  materials, EdTech solutions, data migration strategies, quality assurance plans, risk management plans, and performance metric/dashboard
  tracking.
• Collaborates with other professionals both inside and outside of the university to promote a positive, student-obsessed
  atmosphere.
• Consistently exhibits WGU’s Leadership Principles.
• Responds with urgency to organization needs and
  exhibits excellent judgment to deliver results.
• Performs other related duties as assigned.

Knowledge, Skill and
Abilities:

• Excellent leadership and project management skills.
• Works well in a team environment.
• 
  Ability to influence change and motivate others.
• Strong oral and written communications abilities.
• Solid technical and
  problem-solving skills.
• Ability to plan and meet schedules.
• Ability to use all related computer equipment and
  applications
• Understanding of Business Process Architecture Mapping.

Competencies:

Organizational
Impact: – Responsible for implementing initiatives and projects established by university or department leadership; establishes operational
plans for department, function, or office with short-term impact on results. – May deliver input into new processes, standards, or plans
that impact overall university or department results.

Problem Solving & Decision Making: – Leverages a systems-thinking approach for
improving existing processes and systems within the department using significant conceptualizing, reasoning, and interpretation. – Problems
and issues faced are numerous, difficult, and require detailed information gathering and analysis. Typically affect multiple areas or
specialties. Problems and issues span a wide range of challenging and unique situations.

Communication & Influence: – Collaborates
cross-functionally with parties within and outside of the department and may occasionally communicate with external parties. – May influence
others to accept the job area’s views, practices, concepts, and approaches and conduct briefings with leaders within the University or
department.

Leadership & Talent Management – Responsible for providing guidance, coaching, and training to other employees in the
department, Function, or Office. – Provides direction to project team members, including feedback on performance. – Demonstrates the WGU
leadership principles in all aspects of service to students, employees, and partners of WGU.

Job Qualifications:

Minimum Qualifications:

• 7+ years of related experience with a bachelor’s degree, or 4+ years and a master’s degree,
  or a Doctorate or Terminal degree with 2+ years of experience.

Department Specific Minimum Qualifications:

• 
  A Masters or Bachelor Degree in Engineering, Quality, Computer Science/Software/Information Management, or Business Management. Education
  must be from an accredited institution. Education is verified.
• Minimum 7 years’ professional experience in a role that required
  extensive Project/Change Management skills in a large and distributed organization (5000+ employees).
• Excellent understanding of
  Change Management theory/techniques, and implementation into a project plan.
• Excellent understanding and skills in the change
  management process.
• Minimum of 7 years of progressive project management & business transformation experience.
• Project
  Management qualification (PMP) or equivalent.
• Professional experience in strategic planning, risk management.
• 
  Proficiency in project management software tools.

Preferred Qualifications:

• May have broad knowledge of
  project management.
• Black Belt or Master Black Best certification
• Lean Silver or Gold certification
• 
  Experience working with SalesForce software

As an equal opportunity employer, WGU recognizes that our strength lies in our
people. We are committed to diversity.