Testing Manager – HigherEdJobs | #education | #technology | #techjobs

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at https://www.boisestate.edu/about/

Boise State University is building an inclusive community of faculty and staff whose unique skills, cultural contributions, work history, and perspectives create a rich and rewarding academic experience for our students. Research demonstrates that people thrive when they feel welcome, respected, and inspired. We seek applicants who are committed to helping us achieve our vision of a diverse and inclusive community. Applications from members of historically marginalized groups, including women, BIPOC (Black, Indigenous, and People of Color), those with disabilities, members of the LGBTQ+ community, those who have served in the military, and members of other underrepresented communities are strongly encouraged. 

University Financial Services (UFS) is a unit within the Division of Finance and Administration. You will be joining an intentionally built culture with a strategic focus.  The team follows the Enterprise Operating System (EOS) to drive results.  All members of UFS are involved.

UFS’s value words are: 

1. Team Oriented: understands the dynamics of the team; works cohesively and inclusively to accomplish a common goal.

2. Gets Things Done: prioritizes tasks and achieves the end goal.

3. Continuous Improvement: intentional commitment to making things better every day.

4. Ethical: honesty and integrity guide personal and professional behavior and judgment.

5. Adaptable: adjusts to change, being flexible, versatile and cooperative.

6. Problem Solver: identifies and understands the interrelated components of an issue and seeks to implement solutions.

7. Respect and Inclusivity: demonstrates care, concern and consideration for the perspective, needs and feelings of others.

Hybrid, remote or on-site options are available with this opportunity.

Job Summary/Basic Function:

This position is managing quarterly readiness testing which involves other Campus Offices prior to Oracle patch sets being applied. The Testing Manager is looking for ways to improve quarterly readiness testing through automation, process improvement, and planning.

Department Overview:

Office of Continuous Improvement (OCI) offers comprehensive solutions intended to help elevate efficiency for the campus community by:
* Providing system support, consulting (process improvements, Bronco Hub, change management) and facilitating and creating training.

This position has the opportunity for hybrid and/or flexible scheduling.

To learn more about our unit, visit https://www.boisestate.edu/vpfa-avpfa/about-us/.

Level Scope:

Fully competent and productive professional contributor who applies acquired job skills, policies, and procedures to complete substantive assignments/projects/tasks of moderate scope and complexity. Works independently with general supervision; exercises judgment within defined guidelines and practices to determine appropriate action.

Essential Functions:

The Testing Manager must:
* Manage quarterly readiness testing in collaboration with cross departmental areas. Maintain pre and post testing activities.
* Send out communication to cross departmental teams prior to testing so they are prepared for quarterly testing activities. Conduct a kick off orientation meeting prior to testing to remind testers of expectations of testing and what their responsibilities are during testing.
* Main contact for testers during testing to resolve security related issues and remove roadblocks for testers to proceed with testing.
* Follow up with system analysts in the Office of Continuous Improvement on failed tests to ensure they are remediated and retested prior to patch being applied in production.
* Manage testing metrics and send out daily communication to the management team.
* Prepare communication drafts to thank testers for participating in readiness testing which is sent out by senior leadership. Conduct retrospective to receive feedback on ways to improve readiness testing and continue to keep the things that are working.
* Look for ways to be innovative and improve the quarterly readiness testing. This may include automating test scenarios where applicable utilizing Selenium scripts.

* Prepares and works with cross departmental areas to manage test scripts. Conducts an annual meeting with cross departmental areas to review and improve the test plan where applicable.
* Manages projects and develops project plans of overall process improvement activities including projected tasks, assignments, due dates, dependencies, accomplishments and anticipated needs.
* Provides follow-up to monitor the progress of tasks and assignments to assure timely action, appropriate management support and achievement of expected outcomes.
* Uses appropriate measurement, analysis and evaluation methods to accurately identify and document progress.
* Assists in locating and reserving meeting locations and coordinating the delivery of service and materials necessary for successful meetings.

Knowledge, Skills, Abilities:

* Must be detail oriented and demonstrate the ability to take ownership and complete assigned tasks.
* Must maintain a professional attitude amidst difficult and stressful times and demonstrate a sense of ethics while performing daily tasks.
* Must possess a curious mindset and be innovative to propose opportunities to improve testing.
* Must be customer service oriented.
* Must be able to manage multiple priorities and have excellent time management skills.
* Must be proficient in MS Excel.
* Must possess excellent oral and written communication skills, interpersonal skills, and organization skills.

Minimum Qualifications:

Bachelor’s Degree and 2 years of professional experience or equivalent relevant experience.

Salary and Benefits:

Starting salary for this position is $50,550/year; commensurate with experience. Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at https://www.boisestate.edu/hrs/benefits/.

Required Application Materials:

* Resume
* Cover letter
* Three professional references